Solution

PagerDuty
All PagerDuty customer value stories (93)
PagerDuty@
Dairy Farmers of America
On-call rotations at Dairy Farmers of America review on-call response in Customer Service rather than in personal files.
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Deciphex
Teams at Deciphex moved application health onto PagerDuty after local tools started to collide.
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Detectify
In Sweden, Detectify relies on PagerDuty for detection engineering.
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Dick's Sporting Goods
On-call engineers at Dick's Sporting Goods review log investigation in Incident Management rather than in personal files.
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DNB
DNB standardized application health on PagerDuty instead of keeping parallel copies.
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Dr Reddy's
Dr Reddy's standardized application health on PagerDuty instead of keeping parallel copies.
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Edeka
Edeka runs detection engineering on PagerDuty so ownership is obvious when work stalls.
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Edison International
PagerDuty Operations Cloud became the place Edison International uses to search what happened across services without SSHing into boxes.
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Entergy
Teams at Entergy moved security telemetry onto PagerDuty after local tools started to collide.
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Ferrovial
SREs and developers at Ferrovial review application health in Process Automation rather than in personal files.
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Frontier Communications
Customer Service became the place Frontier Communications uses to see traces and errors in one place when a service slows down.
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Gladly
Incident Management became the place Gladly uses to see traces and errors in one place when a service slows down.
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Go2Future
In the United States, Go2Future relies on PagerDuty for incident management.
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GoDoWorks
GoDoWorks uses PagerDuty Operations Cloud to turn operational signals into detections the SOC can actually use.
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Huntsman
Process Automation sits in the daily path at Huntsman, especially for SREs and developers.
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Intercontinental Exchange
Intercontinental Exchange folded Customer Service into incident response so on-call engineers share one view of log investigation.
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Interpublic
PagerDuty Operations Cloud became the place Interpublic uses to page the right people and keep a timeline of what changed.
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Intuitive Surgical
Health Care teams at Intuitive Surgical treat PagerDuty as the working layer for incident management.
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Iterable
Iterable asked for a cleaner operating picture of application health. PagerDuty is what they run.
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KeyCorp
KeyCorp uses PagerDuty Operations Cloud to page the right people and keep a timeline of what changed.
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Keyence
In Japan, Keyence relies on PagerDuty for detection engineering.
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Klarna
Klarna standardized application health on PagerDuty instead of keeping parallel copies.
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Lacework
AIOps became the place Lacework uses to turn operational signals into detections the SOC can actually use.
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Legrand
A Customer Service rollout at Legrand took production support out of inboxes and into a named queue.