Communication Services

Databricks@Skyscanner

Streamlined governance of 15-20 petabytes of data, reduced data ownership issues, enhanced data lineage and compliance visibility, and improved operational efficiency through centralized data management and security controls.

Adobe@Activision Blizzard

Adobe Analytics sits in the daily path at Activision Blizzard, especially for CX and people teams.

SAP@Activision Blizzard

Activision Blizzard folded SAP SuccessFactors into order to cash so order desk and finance share one view of order management.

ServiceNow@Activision Blizzard

A Now Assist rollout at Activision Blizzard took back-office automation out of inboxes and into a named queue.

Informatica@Activision Blizzard

Activision Blizzard standardized secure data sharing on Informatica instead of keeping parallel copies.

Teradata@Activision Blizzard

Data scientists and ML engineers at Activision Blizzard review feature pipelines in ClearScape Analytics rather than in personal files.

Asana@Activision Blizzard

Communication Services teams at Activision Blizzard treat Asana as the working layer for agreement management.

VMware@Activision Blizzard

Activision Blizzard uses Aria to host production systems on a shared, governed cloud foundation.

Red Hat@AppLovin

AppLovin asked for a cleaner operating picture of cloud landing zones. Red Hat is what they run.

Oracle@AppLovin

A NetSuite rollout at AppLovin took order to cash out of inboxes and into a named queue.

Grafana Labs@AppLovin

Teams at AppLovin moved log investigation onto Grafana Labs after local tools started to collide.

Fortinet@AppLovin

Teams at AppLovin moved access control onto Fortinet after local tools started to collide.

New Relic@AppLovin

AppLovin uses New Relic IAST to page the right people and keep a timeline of what changed.

ServiceNow@AppLovin

In the United States, AppLovin relies on ServiceNow for shared services.

Genesys@Axel Springer

Teams at Axel Springer moved contact center routing onto Genesys after local tools started to collide.

Appian@Axel Springer

When IT service requests outgrew homegrown tracking, Axel Springer brought in Appian.

Pega@Axel Springer

A Pega Customer Decision Hub rollout at Axel Springer took back-office automation out of inboxes and into a named queue.

IBM@Axel Springer

Axel Springer folded IBM watsonx into platform operations so infrastructure and application teams share one view of cloud landing zones.

Asana@Baidu

When institutional knowledge outgrew homegrown tracking, Baidu brought in Asana.

NVIDIA@Baidu

In China, Baidu relies on NVIDIA for engineering.

SAP@Bertelsmann

Bertelsmann folded SAP Ariba into order to cash so order desk and finance share one view of order management.

Unity@Bertelsmann

Bertelsmann standardized operations visibility on Unity instead of keeping parallel copies.

Cartesia@Bertelsmann

Teams at Bertelsmann moved internal knowledge work onto Cartesia after local tools started to collide.

OpenAI@Bertelsmann

Bertelsmann standardized spoken interfaces on OpenAI instead of keeping parallel copies.

Databricks@Bertelsmann

Databricks is how Bertelsmann keeps secure data sharing visible to people who have to act on it.

AWS@British Broadcasting Corporation (BBC)

Migrated 25 PB in 10 months while reducing overall infrastructure costs and retiring half of the archive's physical infrastructure.

Cartesia@Bumble

Voice Agents became the place Bumble uses to draft, summarize, and question internal material without starting from a blank page.

Datadog@Bumble

Bumble asked for a cleaner operating picture of on-call response. Datadog is what they run.

Box@Bumble

Shared Box Governance workspaces help Bumble keep documentation honest across teams.

Tenable@Bumble

A Tenable OT rollout at Bumble took email security out of inboxes and into a named queue.

Twilio@Bumble

In the United States, Bumble relies on Twilio for omnichannel service.

Hugging Face@ByteDance

Product and contact center teams at ByteDance review spoken interfaces in Spaces rather than in personal files.

Palo Alto Networks@ByteDance

Palo Alto Networks is how ByteDance keeps access control visible to people who have to act on it.

Red Hat@ByteDance

ByteDance folded Ansible Automation into platform operations so infrastructure and application teams share one view of cloud landing zones.

Atlassian@ByteDance

ByteDance folded Jira Service Management into agreement management so legal and business owners share one view of contract routing.

Asana@CD Projekt

CD Projekt asked for a cleaner operating picture of institutional knowledge. Asana is what they run.

VMware@CD Projekt

Aria became the place CD Projekt uses to keep critical services recoverable across regions instead of a single room of servers.

HashiCorp@Charter Communications

Charter Communications uses Nomad to build, test, and ship from one pipeline instead of a pile of scripts.

Teradata@Charter Communications

Charter Communications asked for a cleaner operating picture of feature pipelines. Teradata is what they run.

AWS@Charter Communications

Communication Services teams at Charter Communications treat AWS as the working layer for data platform operations.

Zendesk@Charter Communications

Communication Services teams at Charter Communications treat Zendesk as the working layer for omnichannel service.

Wiz@Charter Communications

Charter Communications standardized inbound threat mail on Wiz instead of keeping parallel copies.

Canva@Comcast

Comcast folded Brand Kit into research and listening so CX and people teams share one view of experience feedback.

AWS@Comcast

A AWS Lambda rollout at Comcast took applied AI delivery out of inboxes and into a named queue.

Palo Alto Networks@Comcast

Comcast uses Cortex XSOAR to see host activity in one console instead of waiting on local logs.

Coupa@Criteo

Communication Services teams at Criteo treat Coupa as the working layer for source to pay.

Oracle@Criteo

NetSuite sits in the daily path at Criteo, especially for order desk and finance.

IBM@Criteo

Communication Services teams at Criteo treat IBM as the working layer for data platform operations.

SAS@Criteo

Criteo asked for a cleaner operating picture of secure data sharing. SAS is what they run.

Cartesia@Criteo

When task agents outgrew homegrown tracking, Criteo brought in Cartesia.

Google Cloud@Criteo

Shared Looker workspaces help Criteo keep data platform operations honest across teams.

Tenable@Criteo

A Nessus rollout at Criteo took email security out of inboxes and into a named queue.

Cartesia@Dentsu

Developers at Dentsu review software delivery in Streaming TTS rather than in personal files.

Cisco@Dentsu

A ThousandEyes rollout at Dentsu took application delivery out of inboxes and into a named queue.

Workday@Dentsu

Dentsu runs pay operations on Workday so ownership is obvious when work stalls.

Twilio@Dentsu

Twilio is how Dentsu keeps support tickets visible to people who have to act on it.

Coupa@Discord

Shared Supply Chain Design workspaces help Discord keep record to report honest across teams.

Adobe@Discord

Shared Adobe Commerce workspaces help Discord keep creative operations honest across teams.

Palo Alto Networks@Discord

Prisma Cloud sits in the daily path at Discord, especially for cloud security engineers.

Teradata@Discord

Teradata Vantage sits in the daily path at Discord, especially for data platform and lines of business.

Workday@Discord

Discord runs pay operations on Workday so ownership is obvious when work stalls.

Unity@Discord

Discord asked for a cleaner operating picture of product design. Unity is what they run.

Cartesia@Discord

Communication Services teams at Discord treat Cartesia as the working layer for engineering.

Fortinet@Discord

Discord standardized inbound threat mail on Fortinet instead of keeping parallel copies.

OpenAI@Discord

Knowledge workers at Discord review internal knowledge work in OpenAI API rather than in personal files.

Datadog@DISH Network

Datadog is how DISH Network keeps log investigation visible to people who have to act on it.

Tenable@DISH Network

DISH Network standardized inbound threat mail on Tenable instead of keeping parallel copies.

Anthropic@DISH Network

Anthropic is how DISH Network keeps software delivery visible to people who have to act on it.

Workday@DISH Network

Workday Adaptive Planning sits in the daily path at DISH Network, especially for recruiters and people partners.

Confluent@DISH Network

Teams at DISH Network moved secure data sharing onto Confluent after local tools started to collide.

NVIDIA@du

Shared DGX workspaces help du keep research and writing honest across teams.

SAP@du

Shared SAP SuccessFactors workspaces help du keep record to report honest across teams.

F5@du

Shared F5 BIG-IP workspaces help du keep web performance honest across teams.

Oracle@du

Reduced data center size and power consumption while enabling deployment of advanced cloud technologies including generative AI in compliance with UAE data sovereignty requirements.

CyberArk@du

du standardized inbound threat mail on CyberArk instead of keeping parallel copies.

Microsoft Azure@du

du runs applied AI delivery on Microsoft Azure so ownership is obvious when work stalls.

Netskope@du

Netskope is how du keeps access control visible to people who have to act on it.

VMware@du

du uses vSphere to host production systems on a shared, governed cloud foundation.

Zendesk@EchoStar

Zendesk is how EchoStar keeps support tickets visible to people who have to act on it.

Palo Alto Networks@EchoStar

When private application access outgrew homegrown tracking, EchoStar brought in Palo Alto Networks.

VMware@EchoStar

Aria became the place EchoStar uses to keep critical services recoverable across regions instead of a single room of servers.

Akamai@EchoStar

App and API Protector sits in the daily path at EchoStar, especially for network and app owners.

HubSpot@EchoStar

When campaign execution outgrew homegrown tracking, EchoStar brought in HubSpot.

Coupa@EchoStar

Shared Community.ai workspaces help EchoStar keep record to report honest across teams.

SAP@EchoStar

EchoStar standardized financial close on SAP instead of keeping parallel copies.

Qualtrics@EchoStar

Qualtrics XM sits in the daily path at EchoStar, especially for CX and people teams.

Teradata@Electronic Arts

Communication Services teams at Electronic Arts treat Teradata as the working layer for partner data exchange.

CrowdStrike@Electronic Arts

Electronic Arts standardized inbound threat mail on CrowdStrike instead of keeping parallel copies.

IBM@Electronic Arts

When backup and failover outgrew homegrown tracking, Electronic Arts brought in IBM.

Wiz@Electronic Arts

In the United States, Electronic Arts relies on Wiz for remote access.

Datadog@Electronic Arts

A Security Monitoring rollout at Electronic Arts took production support out of inboxes and into a named queue.

Tenable@Electronic Arts

Electronic Arts standardized inbound threat mail on Tenable instead of keeping parallel copies.

Hugging Face@Electronic Arts

Electronic Arts runs customer and product conversations on Hugging Face so ownership is obvious when work stalls.

Zscaler@Elsevier

Zero Trust Exchange sits in the daily path at Elsevier, especially for cloud security engineers.

HashiCorp@Elsevier

HashiCorp is how Elsevier keeps build and deploy visible to people who have to act on it.

AWS@Elsevier

A Amazon EC2 rollout at Elsevier took applied AI delivery out of inboxes and into a named queue.