Solution

Hugging Face
Hugging Face is the open platform for machine learning models, datasets, and inference that teams use to share and serve models. Organizations use Hugging Face to run Hugging Face Hub, Transformers, Inference Endpoints, and related products, as part of a broader software estate.
All Hugging Face customer value stories (93)
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Accor
Shared Spaces workspaces help Accor keep research and writing honest across teams.
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Airwallex
When software delivery outgrew homegrown tracking, Airwallex brought in Hugging Face.
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Alcoa
Enterprise Hub became the place Alcoa uses to draft, summarize, and question internal material without starting from a blank page.
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American Electric Power
In the United States, American Electric Power relies on Hugging Face for customer and product conversations.
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ASML
ASML asked for a cleaner operating picture of software delivery. Hugging Face is what they run.
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Aspen Technology
Hugging Face is how Aspen Technology keeps software delivery visible to people who have to act on it.
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ASUS
In Taiwan, ASUS relies on Hugging Face for engineering.
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Avery Dennison
Shared Hugging Face Hub workspaces help Avery Dennison keep customer and product conversations honest across teams.
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Bank of New York Mellon
Bank of New York Mellon asked for a cleaner operating picture of software delivery. Hugging Face is what they run.
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Bass Pro Shops
Bass Pro Shops asked for a cleaner operating picture of task agents. Hugging Face is what they run.
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Bayer
Hugging Face Hub became the place Bayer uses to use an assistant inside the editor for boilerplate, tests, and reviews.
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ByteDance
Product and contact center teams at ByteDance review spoken interfaces in Spaces rather than in personal files.
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CaixaBank
Teams at CaixaBank moved internal knowledge work onto Hugging Face after local tools started to collide.
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Canadian Natural Resources
In Canada, Canadian Natural Resources relies on Hugging Face for engineering.
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Canon Medical
A Spaces rollout at Canon Medical took research and writing out of inboxes and into a named queue.
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Capital One
Knowledge workers at Capital One review internal knowledge work in Hugging Face Hub rather than in personal files.
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Cardinal Health
In the United States, Cardinal Health relies on Hugging Face for research and writing.
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CenterPoint Energy
CenterPoint Energy runs operations automation on Hugging Face so ownership is obvious when work stalls.
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Cipla
In India, Cipla relies on Hugging Face for research and writing.
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ClickUp
ClickUp runs research and writing on Hugging Face so ownership is obvious when work stalls.
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Coda
Hugging Face Hub became the place Coda uses to draft, summarize, and question internal material without starting from a blank page.
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Colgate-Palmolive
Colgate-Palmolive folded Inference Endpoints into research and writing so knowledge workers share one view of internal knowledge work.
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Continental Tires
Teams at Continental Tires moved internal knowledge work onto Hugging Face after local tools started to collide.
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ConvaTec
When task agents outgrew homegrown tracking, ConvaTec brought in Hugging Face.
Hugging Face@DCOH
Developers at DCOH review software delivery in Inference Endpoints rather than in personal files.
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DHL
Industrials teams at DHL treat Hugging Face as the working layer for operations automation.
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Diageo
Hugging Face is how Diageo keeps software delivery visible to people who have to act on it.
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DNB
Spaces became the place DNB uses to draft, summarize, and question internal material without starting from a blank page.
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Electronic Arts
Electronic Arts runs customer and product conversations on Hugging Face so ownership is obvious when work stalls.
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Fastly
Hugging Face is how Fastly keeps software delivery visible to people who have to act on it.
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Fujitsu
In Japan, Fujitsu relies on Hugging Face for research and writing.
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Gainsight
Gainsight folded Spaces into customer and product conversations so product and contact center teams share one view of spoken interfaces.
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Gilead Sciences
A Hugging Face Hub rollout at Gilead Sciences took engineering out of inboxes and into a named queue.
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HashiCorp
Hugging Face is how HashiCorp keeps internal knowledge work visible to people who have to act on it.
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Henkel
Ops and platform teams at Henkel review task agents in Spaces rather than in personal files.
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Hermes
Consumer Discretionary teams at Hermes treat Hugging Face as the working layer for research and writing.
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Infobip
Infobip runs customer and product conversations on Hugging Face so ownership is obvious when work stalls.
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Invesco
Knowledge workers at Invesco review internal knowledge work in Inference Endpoints rather than in personal files.
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KBC Group
KBC Group standardized spoken interfaces on Hugging Face instead of keeping parallel copies.
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Keurig Dr Pepper
In the United States, Keurig Dr Pepper relies on Hugging Face for engineering.
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Kia
Kia standardized task agents on Hugging Face instead of keeping parallel copies.
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KLA
Information Technology teams at KLA treat Hugging Face as the working layer for engineering.
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KPMG
KPMG asked for a cleaner operating picture of internal knowledge work. Hugging Face is what they run.
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Lactalis
When software delivery outgrew homegrown tracking, Lactalis brought in Hugging Face.
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Lenovo
In China, Lenovo relies on Hugging Face for operations automation.
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Lidl
Knowledge workers at Lidl review internal knowledge work in Hugging Face Hub rather than in personal files.
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Lloyds Banking Group
Financials teams at Lloyds Banking Group treat Hugging Face as the working layer for engineering.
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Looker
Looker runs engineering on Hugging Face so ownership is obvious when work stalls.
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Lusha
Hugging Face Hub became the place Lusha uses to draft, summarize, and question internal material without starting from a blank page.
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Merck
Merck uses Hugging Face Hub to let governed agents take routine steps that used to wait on a person.
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Miro
Shared Inference Endpoints workspaces help Miro keep engineering honest across teams.
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Navan
Navan standardized software delivery on Hugging Face instead of keeping parallel copies.
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Nissan
Nissan asked for a cleaner operating picture of spoken interfaces. Hugging Face is what they run.
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Novo Nordisk A/S
When internal knowledge work outgrew homegrown tracking, Novo Nordisk A/S brought in Hugging Face.
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NRG Energy
NRG Energy runs operations automation on Hugging Face so ownership is obvious when work stalls.
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Packaging Corporation of America
Materials teams at Packaging Corporation of America treat Hugging Face as the working layer for engineering.
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PDD Holdings
In China, PDD Holdings relies on Hugging Face for engineering.
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Pepsi
In the United States, Pepsi relies on Hugging Face for research and writing.
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PepsiCo
A Transformers rollout at PepsiCo took research and writing out of inboxes and into a named queue.
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Philip Morris International
In the United States, Philip Morris International relies on Hugging Face for customer and product conversations.
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PicPay
In Brazil, PicPay relies on Hugging Face for research and writing.
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Pipedrive
Hugging Face is how Pipedrive keeps software delivery visible to people who have to act on it.
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Progressive
Hugging Face is how Progressive keeps internal knowledge work visible to people who have to act on it.
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Qualys
Shared Enterprise Hub workspaces help Qualys keep engineering honest across teams.
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Red Bull
Inference Endpoints became the place Red Bull uses to let governed agents take routine steps that used to wait on a person.
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Restoration Hardware
Hugging Face is how Restoration Hardware keeps task agents visible to people who have to act on it.
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Richemont
Hugging Face is how Richemont keeps internal knowledge work visible to people who have to act on it.
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Robotron New Zealand
Hugging Face is how Robotron New Zealand keeps internal knowledge work visible to people who have to act on it.
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Rohm
Rohm asked for a cleaner operating picture of software delivery. Hugging Face is what they run.
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Rolls-Royce
In the United Kingdom, Rolls-Royce relies on Hugging Face for research and writing.
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Saviynt
Information Technology teams at Saviynt treat Hugging Face as the working layer for operations automation.
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Shell
Enterprise Hub became the place Shell uses to let governed agents take routine steps that used to wait on a person.
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Siemens Energy
Product and contact center teams at Siemens Energy review spoken interfaces in Spaces rather than in personal files.
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Siemens Healthineers
Shared Hugging Face Hub workspaces help Siemens Healthineers keep operations automation honest across teams.
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Simon Property Group
When spoken interfaces outgrew homegrown tracking, Simon Property Group brought in Hugging Face.
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Sonova
Transformers sits in the daily path at Sonova, especially for ops and platform teams.
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SPAR Holding BV
SPAR Holding BV folded Hugging Face Hub into customer and product conversations so product and contact center teams share one view of spoken interfaces.
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Stanley Black and Decker
When task agents outgrew homegrown tracking, Stanley Black and Decker brought in Hugging Face.
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Super Micro
Teams at Super Micro moved spoken interfaces onto Hugging Face after local tools started to collide.
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Swarovski
Developers at Swarovski review software delivery in Enterprise Hub rather than in personal files.
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Tetra Tech
Hugging Face is how Tetra Tech keeps spoken interfaces visible to people who have to act on it.
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ThoughtSpot
Teams at ThoughtSpot moved internal knowledge work onto Hugging Face after local tools started to collide.
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Tokyo Electron
Tokyo Electron uses Spaces to use an assistant inside the editor for boilerplate, tests, and reviews.
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Travelers
Travelers folded Spaces into customer and product conversations so product and contact center teams share one view of spoken interfaces.
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Trip.com Group
When spoken interfaces outgrew homegrown tracking, Trip.com Group brought in Hugging Face.
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Vattenfall
A Enterprise Hub rollout at Vattenfall took operations automation out of inboxes and into a named queue.
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Vornado Realty Trust
A Enterprise Hub rollout at Vornado Realty Trust took customer and product conversations out of inboxes and into a named queue.
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Weights and Biases
Weights and Biases uses Transformers to add natural voice to products and agents without standing up a studio pipeline.
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Weyerhaeuser
Teams at Weyerhaeuser moved software delivery onto Hugging Face after local tools started to collide.
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Whirlpool
Enterprise Hub sits in the daily path at Whirlpool, especially for product and contact center teams.
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Yanmar
Shared Spaces workspaces help Yanmar keep operations automation honest across teams.
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Yokogawa
Inference Endpoints sits in the daily path at Yokogawa, especially for developers.
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Yum Brands
Yum Brands folded Spaces into customer and product conversations so product and contact center teams share one view of spoken interfaces.