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IBM

IBM is a multinational technology company founded in 1911 as the Computing-Tabulating-Recording Company and renamed International Business Machines in 1924. The company became the leading manufacturer of punch-card tabulating systems and has since evolved into a global technology leader focused on business ethics, environmental commitment, and responsible technology. Since the 1990s, IBM has concentrated on computer services, software, supercomputers, and scientific research.

IBM's business operations span cloud computing, artificial intelligence, commerce, data and analytics, Internet of Things, IT infrastructure, mobile, digital workplace, and cybersecurity. The company operates exclusively in the B2B space, targeting large enterprises and organizations with complex digital transformation needs. With 160,000 consultants globally as of 2024, IBM ranks among the ten largest consulting companies in the world, offering strategy and management consulting, technology and systems integration, and operations support.

IBM designs and manufactures computer systems including mainframes, servers, and storage devices that large enterprises depend on for critical business functions. The company holds the record for the most annual U.S. patents generated by a business for 29 consecutive years from 1993 to 2021, making it the largest industrial research organization in the world. IBM provides specialized solutions across financial services for risk management and compliance, healthcare for data analytics and AI to improve patient care, and retail for optimizing supply chains and customer experiences.

All IBM customer value stories (158)

Industrials
Switzerland

IBM@ABB

Reduced production scheduling to minutes across 50+ plants while cutting costs, increasing equipment efficiency, and minimizing environmental impact.

Financials
Netherlands

IBM@ABN AMRO

ABN AMRO asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Financials
Netherlands

IBM@Adyen

Teams at Adyen moved workload migration onto IBM after local tools started to collide.

Consumer Staples
Netherlands

IBM@Ahold Delhaize

Ahold Delhaize uses IBM webMethods to host production systems on a shared, governed cloud foundation.

Industrials
India

IBM@Air India

Air India asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Materials
Netherlands

IBM@AkzoNobel

AkzoNobel standardized model serving on IBM instead of keeping parallel copies.

Consumer Discretionary
China

IBM@Alibaba Group

Consumer Discretionary teams at Alibaba Group treat IBM as the working layer for data platform operations.

Industrials
United States

IBM@American Airlines

In the United States, American Airlines relies on IBM for reliability engineering.

Financials
United States

IBM@American Express

IBM Cloud sits in the daily path at American Express, especially for data engineers.

Utilities
United States

IBM@American Water Works

American Water Works uses IBM Instana to host production systems on a shared, governed cloud foundation.

Information Technology
United States

IBM@Analog Devices

Migration squads at Analog Devices review workload migration in Red Hat OpenShift rather than in personal files.

Information Technology
United States

IBM@Apollo

Apollo folded IBM Instana into platform operations so infrastructure and application teams share one view of cloud landing zones.

Industrials
Netherlands

IBM@Arcadis

Arcadis standardized model serving on IBM instead of keeping parallel copies.

Industrials
Canada

IBM@AtkinsRealis

IBM webMethods sits in the daily path at AtkinsRealis, especially for data engineers.

Information Technology
United States

IBM@Aurora Innovation

Information Technology teams at Aurora Innovation treat IBM as the working layer for data platform operations.

Information Technology
United States

IBM@Autodesk

Autodesk uses IBM Instana to host production systems on a shared, governed cloud foundation.

Communication Services
Germany

IBM@Axel Springer

Axel Springer folded IBM watsonx into platform operations so infrastructure and application teams share one view of cloud landing zones.

Information Technology
United States

IBM@Banco Nacional de Costa Rica

Shared IBM watsonx workspaces help Banco Nacional de Costa Rica keep data platform operations honest across teams.

Materials
Canada

IBM@Barrick Gold

Barrick Gold runs applied AI delivery on IBM so ownership is obvious when work stalls.

Health Care
United States

IBM@Baxter International

A IBM webMethods rollout at Baxter International took applied AI delivery out of inboxes and into a named queue.

Consumer Staples
Germany

IBM@Beiersdorf

Beiersdorf runs applied AI delivery on IBM so ownership is obvious when work stalls.

Financials
United States

IBM@Berkshire Hathaway

Teams at Berkshire Hathaway moved workload migration onto IBM after local tools started to collide.

Financials
France

IBM@BNP Paribas

In France, BNP Paribas relies on IBM for reliability engineering.

Consumer Discretionary
United States

IBM@Booking Holdings

Migration squads at Booking Holdings review workload migration in IBM webMethods rather than in personal files.

Information Technology
Japan

IBM@Brother Industries

Brother Industries runs applied AI delivery on IBM so ownership is obvious when work stalls.

Information Technology
United States

IBM@ByMyCell

IBM Cloud became the place ByMyCell uses to keep critical services recoverable across regions instead of a single room of servers.

Information Technology
United States

IBM@C3

In the United States, C3 relies on IBM for reliability engineering.

Consumer Staples
France

IBM@Carrefour

Carrefour folded IBM Cloud into platform operations so infrastructure and application teams share one view of cloud landing zones.

Industrials
United States

IBM@Caterpillar

Teams at Caterpillar moved workload migration onto IBM after local tools started to collide.

Energy
Canada

IBM@Cenovus Energy

IBM webMethods became the place Cenovus Energy uses to keep critical services recoverable across regions instead of a single room of servers.

Information Technology
United States

IBM@Cisco

Teams at Cisco moved workload migration onto IBM after local tools started to collide.

Materials
United States

IBM@Cleveland-Cliffs

Cleveland-Cliffs asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Financials
United States

IBM@CME Group

CME Group runs applied AI delivery on IBM so ownership is obvious when work stalls.

Information Technology
United States

IBM@Compensar

Compensar standardized model serving on IBM instead of keeping parallel copies.

Consumer Staples
United States

IBM@Costco

Costco standardized model serving on IBM instead of keeping parallel copies.

Financials
Switzerland

IBM@Credit Suisse

Credit Suisse folded Red Hat OpenShift into platform operations so infrastructure and application teams share one view of cloud landing zones.

Communication Services
France

IBM@Criteo

Communication Services teams at Criteo treat IBM as the working layer for data platform operations.

Information Technology
United States

IBM@Deciphex

Deciphex runs applied AI delivery on IBM so ownership is obvious when work stalls.

Consumer Discretionary
Germany

IBM@Delivery Hero

Delivery Hero uses IBM Cloud to host production systems on a shared, governed cloud foundation.

Industrials
Germany

IBM@DHL Group

DHL Group standardized model serving on IBM instead of keeping parallel copies.

Consumer Discretionary
United States

IBM@Disney Parks

Teams at Disney Parks moved workload migration onto IBM after local tools started to collide.

Information Technology
United States

IBM@Dotz

Dotz asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Utilities
France

IBM@EDF

EDF standardized model serving on IBM instead of keeping parallel copies.

Information Technology
United States

IBM@Ego

IBM webMethods became the place Ego uses to keep critical services recoverable across regions instead of a single room of servers.

Communication Services
United States

IBM@Electronic Arts

When backup and failover outgrew homegrown tracking, Electronic Arts brought in IBM.

Health Care
United States

IBM@Eli Lilly

In the United States, Eli Lilly relies on IBM for reliability engineering.

Energy
Italy

IBM@Eni

Teams at Eni moved workload migration onto IBM after local tools started to collide.

Information Technology
Germany

IBM@ETAS

Adherence to roadmap KPIs improved by 30%+, increasing from 50%-60% to consistently over 90% after implementing Scaled Agile Framework and enterprise Agile planning platform.

Financials
United States

IBM@Fitch Group

In the United States, Fitch Group relies on IBM for reliability engineering.

Information Technology
United States

IBM@Five9

A Red Hat OpenShift rollout at Five9 took applied AI delivery out of inboxes and into a named queue.

Information Technology
Italy

IBM@Flowpay

Two AI-powered processes were created to accelerate metadata generation and automate underwriting reports, enabling faster expansion into new markets while reducing manual processing time.

Utilities
Finland

IBM@Fortum

Teams at Fortum moved workload migration onto IBM after local tools started to collide.

Health Care
Germany

IBM@Fresenius

IBM is how Fresenius keeps workload migration visible to people who have to act on it.

Information Technology
United States

IBM@FullStory

FullStory asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Financials
United States

IBM@Gemini

A Red Hat OpenShift rollout at Gemini took applied AI delivery out of inboxes and into a named queue.

Health Care
Denmark

IBM@Genmab

Genmab standardized model serving on IBM instead of keeping parallel copies.

Consumer Discretionary
United States

IBM@GoPro

IBM is how GoPro keeps workload migration visible to people who have to act on it.

Consumer Discretionary
Sweden

IBM@H&M

A IBM webMethods rollout at H&M took applied AI delivery out of inboxes and into a named queue.

Consumer Discretionary
United States

IBM@Harman

Harman runs applied AI delivery on IBM so ownership is obvious when work stalls.

Industrials
Germany

IBM@Hellmann Worldwide Logistics

Migrated and integrated more than 750 application interfaces serving 500 customers while significantly reducing operating costs and enabling scalable growth.

Information Technology
Malta

IBM@Hotjar

Migration squads at Hotjar review workload migration in IBM Cloud rather than in personal files.

Communication Services
United States

IBM@IAC

IAC folded IBM Cloud into platform operations so infrastructure and application teams share one view of cloud landing zones.

Industrials
United Kingdom

IBM@IAG

A IBM webMethods rollout at IAG took applied AI delivery out of inboxes and into a named queue.

Utilities
Spain

IBM@Iberdrola

A IBM Instana rollout at Iberdrola took applied AI delivery out of inboxes and into a named queue.

Industrials
India

IBM@IndiGo

Red Hat OpenShift became the place IndiGo uses to keep critical services recoverable across regions instead of a single room of servers.

Information Technology
United States

IBM@Inflection AI

IBM webMethods sits in the daily path at Inflection AI, especially for data engineers.

Information Technology
India

IBM@Infosys Finnacle

35% reduction in total cost of ownership with hybrid deployment and 33% higher return on assets compared to peers.

Financials
Netherlands

IBM@ING

A IBM webMethods rollout at ING took applied AI delivery out of inboxes and into a named queue.

Information Technology
United States

IBM@Intigral

Teams at Intigral moved workload migration onto IBM after local tools started to collide.

Financials
United States

IBM@Invesco

IBM is how Invesco keeps workload migration visible to people who have to act on it.

Health Care
United States

IBM@IQVIA

IQVIA folded IBM Cloud into platform operations so infrastructure and application teams share one view of cloud landing zones.

Energy
United States

IBM@Kinder Morgan

Energy teams at Kinder Morgan treat IBM as the working layer for data platform operations.

Information Technology
United States

IBM@Kingston

Kingston uses IBM webMethods to host production systems on a shared, governed cloud foundation.

Information Technology
Japan

IBM@Kioxia

Kioxia uses IBM Instana to host production systems on a shared, governed cloud foundation.

Industrials
Japan

IBM@Kobe Steel, Ltd

SAP standard function coverage increased from 6% to 82%, add-on developments reduced from 400 to 100, and maintenance and new development costs were drastically reduced with enhanced flexibility for future upgrades.

Information Technology
Japan

IBM@Konica Minolta

Shared IBM Instana workspaces help Konica Minolta keep data platform operations honest across teams.

Industrials
United States

IBM@L3Harris

L3Harris folded IBM watsonx into platform operations so infrastructure and application teams share one view of cloud landing zones.

Health Care
United States

IBM@Labcorp

Labcorp folded IBM Instana into platform operations so infrastructure and application teams share one view of cloud landing zones.

Information Technology
United States

IBM@Lacework

Information Technology teams at Lacework treat IBM as the working layer for data platform operations.

Consumer Discretionary
United States

IBM@Las Vegas Sands

In the United States, Las Vegas Sands relies on IBM for reliability engineering.

Information Technology
Israel

IBM@Logz

IBM watsonx became the place Logz uses to keep critical services recoverable across regions instead of a single room of servers.

Consumer Discretionary
Canada

IBM@Lululemon

Lululemon uses IBM watsonx to host production systems on a shared, governed cloud foundation.

Consumer Discretionary
France

IBM@LVMH

LVMH standardized model serving on IBM instead of keeping parallel copies.

Industrials
Denmark

IBM@Maersk

When backup and failover outgrew homegrown tracking, Maersk brought in IBM.

Consumer Discretionary
India

IBM@Mahindra

A IBM watsonx rollout at Mahindra took applied AI delivery out of inboxes and into a named queue.

Consumer Discretionary
India

IBM@MakeMyTrip

In India, MakeMyTrip relies on IBM for reliability engineering.

Energy
United States

IBM@Marathon Oil

Shared IBM Instana workspaces help Marathon Oil keep data platform operations honest across teams.

Consumer Discretionary
United Kingdom

IBM@Marks and Spencer

IBM Cloud sits in the daily path at Marks and Spencer, especially for data engineers.

Industrials
United States

IBM@Masco

IBM watsonx sits in the daily path at Masco, especially for data engineers.

Consumer Discretionary
Argentina

IBM@Mercado Libre

Teams at Mercado Libre moved workload migration onto IBM after local tools started to collide.

Consumer Discretionary
Germany

IBM@Mercedes-Benz Group

IBM Instana became the place Mercedes-Benz Group uses to keep critical services recoverable across regions instead of a single room of servers.

Information Technology
United States

IBM@Micron Technology

IBM is how Micron Technology keeps workload migration visible to people who have to act on it.

Financials
Japan

IBM@Mizuho Bank, Ltd.

Reduced incident response time by 65% (from approximately 3 hours to 1 hour) and cut report creation time by more than 50%.

Materials
United States

IBM@Mosaic

Teams at Mosaic moved workload migration onto IBM after local tools started to collide.

Communication Services
South Korea

IBM@NCSoft

NCSoft asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Financials
Saudi Arabia

IBM@neoleap

Merchant onboarding time reduced to under 60 secondsโ€”nearly 6x faster than competitorsโ€”while achieving over 40% market share in branded POS devices and enabling zero-downtime bi-weekly system improvements.

Information Technology
United States

IBM@NEP Cloud

NEP Cloud standardized model serving on IBM instead of keeping parallel copies.

Communication Services
South Korea

IBM@Netmarble

Shared IBM webMethods workspaces help Netmarble keep data platform operations honest across teams.

Communication Services
United States

IBM@Niantic

In the United States, Niantic relies on IBM for reliability engineering.

Industrials
United States

IBM@Norfolk Southern

Teams at Norfolk Southern moved workload migration onto IBM after local tools started to collide.

Utilities
United States

IBM@NRG Energy

NRG Energy runs applied AI delivery on IBM so ownership is obvious when work stalls.

Information Technology
United States

IBM@NVIDIA

NVIDIA asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Information Technology
United States

IBM@ON Semiconductor

When backup and failover outgrew homegrown tracking, ON Semiconductor brought in IBM.

Industrials
United States

IBM@Oshkosh

In the United States, Oshkosh relies on IBM for reliability engineering.

Information Technology
United States

IBM@Palantir Technologies

Palantir Technologies asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Consumer Discretionary
United States

IBM@Peloton

Peloton uses Red Hat OpenShift to host production systems on a shared, governed cloud foundation.

Health Care
United States

IBM@Pfizer

Pfizer asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Health Care
United States

IBM@Quest Diagnostics

A IBM Instana rollout at Quest Diagnostics took applied AI delivery out of inboxes and into a named queue.

Information Technology
United States

IBM@Quora

Quora runs applied AI delivery on IBM so ownership is obvious when work stalls.

Financials
United States

IBM@Ramp

Ramp standardized model serving on IBM instead of keeping parallel copies.

Information Technology
United States

IBM@Rapid7

Rapid7 folded IBM watsonx into platform operations so infrastructure and application teams share one view of cloud landing zones.

Information Technology
United States

IBM@Redpanda

Shared Red Hat OpenShift workspaces help Redpanda keep data platform operations honest across teams.

Consumer Discretionary
United States

IBM@REI

REI uses IBM Cloud to host production systems on a shared, governed cloud foundation.

Health Care
United States

IBM@ResMed

IBM watsonx became the place ResMed uses to keep critical services recoverable across regions instead of a single room of servers.

Consumer Discretionary
United States

IBM@Rivian

When backup and failover outgrew homegrown tracking, Rivian brought in IBM.

Industrials
United Kingdom

IBM@Rolls-Royce

Teams at Rolls-Royce moved workload migration onto IBM after local tools started to collide.

Consumer Discretionary
United States

IBM@Royal Caribbean

Royal Caribbean asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Materials
United States

IBM@RPM International

When backup and failover outgrew homegrown tracking, RPM International brought in IBM.

Industrials
United States

IBM@Ryder

Shared IBM Cloud workspaces help Ryder keep data platform operations honest across teams.

Consumer Discretionary
China

IBM@SAIC Motor

Migration squads at SAIC Motor review workload migration in IBM watsonx rather than in personal files.

Information Technology
South Korea

IBM@Samsung SDI

Teams at Samsung SDI moved workload migration onto IBM after local tools started to collide.

Financials
Spain

IBM@Santander

Santander asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Consumer Discretionary
Japan

IBM@Sega Sammy

Sega Sammy standardized model serving on IBM instead of keeping parallel copies.

Information Technology
Japan

IBM@Sharp

Sharp folded IBM watsonx into platform operations so infrastructure and application teams share one view of cloud landing zones.

Financials
United States

IBM@Shift4

Shift4 asked for a cleaner operating picture of cloud landing zones. IBM is what they run.

Information Technology
Germany

IBM@Siemens Digital Industries

Shared IBM webMethods workspaces help Siemens Digital Industries keep data platform operations honest across teams.

Real Estate
United States

IBM@Simon Property Group

Migration squads at Simon Property Group review workload migration in IBM Instana rather than in personal files.

Information Technology
United States

IBM@Sitecore

Sitecore runs applied AI delivery on IBM so ownership is obvious when work stalls.

Consumer Discretionary
United States

IBM@Six Flags

Shared IBM webMethods workspaces help Six Flags keep data platform operations honest across teams.

Health Care
United Kingdom

IBM@Smith and Nephew

Smith and Nephew standardized model serving on IBM instead of keeping parallel copies.

Financials
Morocco

IBM@Sociรฉtรฉ Gรฉnรฉrale Maroc

Reduced technical debt and resolved performance issues while enabling faster software development and improved infrastructure observability for accelerated issue resolution.

Information Technology
Switzerland

IBM@STMicroelectronics

IBM Instana sits in the daily path at STMicroelectronics, especially for data engineers.

Financials
United States

IBM@StoneX

Shared Red Hat OpenShift workspaces help StoneX keep data platform operations honest across teams.

Financials
United States

IBM@Stripe

IBM Cloud sits in the daily path at Stripe, especially for data engineers.

Energy
United Kingdom

IBM@Subsea 7

IBM is how Subsea 7 keeps workload migration visible to people who have to act on it.

Information Technology
India

IBM@Tata Consultancy Services

Migration squads at Tata Consultancy Services review workload migration in IBM webMethods rather than in personal files.

Communication Services
China

IBM@Tencent

Tencent runs applied AI delivery on IBM so ownership is obvious when work stalls.

Information Technology
United States

IBM@Thoughtly

Shared IBM webMethods workspaces help Thoughtly keep data platform operations honest across teams.

Information Technology
United States

IBM@Toast

Toast runs applied AI delivery on IBM so ownership is obvious when work stalls.

Utilities
Japan

IBM@Tohoku Electric Power Network

Tree felling operations were greatly streamlined through mobile field access and more efficient budget allocation, with plans to achieve entirely paperless documentation workflows.

Consumer Discretionary
Japan

IBM@Toyota

Migration squads at Toyota review workload migration in IBM watsonx rather than in personal files.

Information Technology
United States

IBM@TripActions

IBM Cloud became the place TripActions uses to keep critical services recoverable across regions instead of a single room of servers.

Information Technology
Taiwan

IBM@TSMC

When backup and failover outgrew homegrown tracking, TSMC brought in IBM.

Industrials
Turkey

IBM@Turkish Airlines

Industrials teams at Turkish Airlines treat IBM as the working layer for data platform operations.

Financials
Italy

IBM@UniCredit

Shared IBM Instana workspaces help UniCredit keep data platform operations honest across teams.

Consumer Staples
United Kingdom

IBM@Unilever

IBM is how Unilever keeps workload migration visible to people who have to act on it.

Consumer Discretionary
Japan

IBM@Uniqlo

IBM is how Uniqlo keeps workload migration visible to people who have to act on it.

Industrials
United States

IBM@United Airlines

IBM is how United Airlines keeps workload migration visible to people who have to act on it.

Communication Services
Netherlands

IBM@Universal Music Group

When backup and failover outgrew homegrown tracking, Universal Music Group brought in IBM.

Financials
Turkey

IBM@VakifBank

VakifBank uses IBM watsonx to host production systems on a shared, governed cloud foundation.

Consumer Discretionary
United States

IBM@Visteon

Migration squads at Visteon review workload migration in IBM watsonx rather than in personal files.

Industrials
Germany

IBM@Weidmuller

Weidmuller uses IBM Instana to host production systems on a shared, governed cloud foundation.

Materials
United States

IBM@Westlake

IBM is how Westlake keeps workload migration visible to people who have to act on it.

Materials
United States

IBM@WestRock

Migration squads at WestRock review workload migration in Red Hat OpenShift rather than in personal files.

Information Technology
Israel

IBM@Wix

IBM Cloud became the place Wix uses to keep critical services recoverable across regions instead of a single room of servers.

Information Technology
Israel

IBM@Wiz

In Israel, Wiz relies on IBM for reliability engineering.

Industrials
Canada

IBM@WSP

In Canada, WSP relies on IBM for reliability engineering.

Materials
Norway

IBM@Yara International

Yara International standardized model serving on IBM instead of keeping parallel copies.

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