Solution
IBM
IBM is a multinational technology company founded in 1911 as the Computing-Tabulating-Recording Company and renamed International Business Machines in 1924. The company became the leading manufacturer of punch-card tabulating systems and has since evolved into a global technology leader focused on business ethics, environmental commitment, and responsible technology. Since the 1990s, IBM has concentrated on computer services, software, supercomputers, and scientific research.
IBM's business operations span cloud computing, artificial intelligence, commerce, data and analytics, Internet of Things, IT infrastructure, mobile, digital workplace, and cybersecurity. The company operates exclusively in the B2B space, targeting large enterprises and organizations with complex digital transformation needs. With 160,000 consultants globally as of 2024, IBM ranks among the ten largest consulting companies in the world, offering strategy and management consulting, technology and systems integration, and operations support.
IBM designs and manufactures computer systems including mainframes, servers, and storage devices that large enterprises depend on for critical business functions. The company holds the record for the most annual U.S. patents generated by a business for 29 consecutive years from 1993 to 2021, making it the largest industrial research organization in the world. IBM provides specialized solutions across financial services for risk management and compliance, healthcare for data analytics and AI to improve patient care, and retail for optimizing supply chains and customer experiences.
Value Graph
IBM is used by ABB, ETAS, Flowpay, Hellmann Worldwide Logistics, Infosys Finnacle, Kobe Steel, Ltd, Mizuho Bank, Ltd., neoleap, Société Générale Maroc, Tohoku Electric Power Network. Value: Revenue, Cost, Speed, Productivity, Experience, Risk and compliance, Scale, Insight, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.
All IBM customer value stories (158)
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ABB
Reduced production scheduling to minutes across 50+ plants while cutting costs, increasing equipment efficiency, and minimizing environmental impact.
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ABN AMRO
ABN AMRO asked for a cleaner operating picture of cloud landing zones. IBM is what they run.
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Adyen
Teams at Adyen moved workload migration onto IBM after local tools started to collide.
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Ahold Delhaize
Ahold Delhaize uses IBM webMethods to host production systems on a shared, governed cloud foundation.
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Air India
Air India asked for a cleaner operating picture of cloud landing zones. IBM is what they run.
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AkzoNobel
AkzoNobel standardized model serving on IBM instead of keeping parallel copies.
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Alibaba Group
Consumer Discretionary teams at Alibaba Group treat IBM as the working layer for data platform operations.
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American Airlines
In the United States, American Airlines relies on IBM for reliability engineering.
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American Express
IBM Cloud sits in the daily path at American Express, especially for data engineers.
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American Water Works
American Water Works uses IBM Instana to host production systems on a shared, governed cloud foundation.
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Analog Devices
Migration squads at Analog Devices review workload migration in Red Hat OpenShift rather than in personal files.
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Apollo
Apollo folded IBM Instana into platform operations so infrastructure and application teams share one view of cloud landing zones.
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Arcadis
Arcadis standardized model serving on IBM instead of keeping parallel copies.
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AtkinsRealis
IBM webMethods sits in the daily path at AtkinsRealis, especially for data engineers.
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Aurora Innovation
Information Technology teams at Aurora Innovation treat IBM as the working layer for data platform operations.
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Autodesk
Autodesk uses IBM Instana to host production systems on a shared, governed cloud foundation.
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Axel Springer
Axel Springer folded IBM watsonx into platform operations so infrastructure and application teams share one view of cloud landing zones.
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Banco Nacional de Costa Rica
Shared IBM watsonx workspaces help Banco Nacional de Costa Rica keep data platform operations honest across teams.
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Barrick Gold
Barrick Gold runs applied AI delivery on IBM so ownership is obvious when work stalls.
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Baxter International
A IBM webMethods rollout at Baxter International took applied AI delivery out of inboxes and into a named queue.
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Beiersdorf
Beiersdorf runs applied AI delivery on IBM so ownership is obvious when work stalls.
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Berkshire Hathaway
Teams at Berkshire Hathaway moved workload migration onto IBM after local tools started to collide.
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BNP Paribas
In France, BNP Paribas relies on IBM for reliability engineering.
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Booking Holdings
Migration squads at Booking Holdings review workload migration in IBM webMethods rather than in personal files.