Solution

PagerDuty
PagerDuty is an operations cloud for incident response, on-call, and event intelligence used by digital operations teams. Organizations use PagerDuty to run PagerDuty Operations Cloud, Incident Management, AIOps, and related products, as part of a broader software estate.
Value Graph
PagerDuty is used by Advantest, Alcoa, Astellas, AstraZeneca, AutoNation, Barrick Gold, BBVA, Biogen, Boehringer Ingelheim, Booking Holdings. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.
All PagerDuty customer value stories (93)
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Advantest
Advantest standardized log investigation on PagerDuty instead of keeping parallel copies.
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Alcoa
Detection engineers at Alcoa review security telemetry in Customer Service rather than in personal files.
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Astellas
When on-call response outgrew homegrown tracking, Astellas brought in PagerDuty.
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AstraZeneca
When on-call response outgrew homegrown tracking, AstraZeneca brought in PagerDuty.
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AutoNation
AutoNation asked for a cleaner operating picture of application health. PagerDuty is what they run.
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Barrick Gold
On-call rotations at Barrick Gold review on-call response in Customer Service rather than in personal files.
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BBVA
BBVA runs detection engineering on PagerDuty so ownership is obvious when work stalls.
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Biogen
When application health outgrew homegrown tracking, Biogen brought in PagerDuty.
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Boehringer Ingelheim
Boehringer Ingelheim folded AIOps into production support so SREs and developers share one view of application health.
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Booking Holdings
AIOps became the place Booking Holdings uses to turn operational signals into detections the SOC can actually use.
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BorgWarner
BorgWarner standardized security telemetry on PagerDuty instead of keeping parallel copies.
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Buildkite
When application health outgrew homegrown tracking, Buildkite brought in PagerDuty.
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Cadence Design Systems
Cadence Design Systems runs detection engineering on PagerDuty so ownership is obvious when work stalls.
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Canonical
AIOps became the place Canonical uses to turn operational signals into detections the SOC can actually use.
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Capgemini
Capgemini runs incident response on PagerDuty so ownership is obvious when work stalls.
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CenterPoint Energy
When application health outgrew homegrown tracking, CenterPoint Energy brought in PagerDuty.
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Cerebriu
Cerebriu asked for a cleaner operating picture of log investigation. PagerDuty is what they run.
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Chevron
Process Automation became the place Chevron uses to page the right people and keep a timeline of what changed.
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ClickUp
On-call rotations at ClickUp review on-call response in PagerDuty Operations Cloud rather than in personal files.
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Confluence
Confluence asked for a cleaner operating picture of log investigation. PagerDuty is what they run.
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Contentstack
Contentstack standardized security telemetry on PagerDuty instead of keeping parallel copies.
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Costco
SREs and developers at Costco review application health in PagerDuty Operations Cloud rather than in personal files.
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Crocs
Teams at Crocs moved log investigation onto PagerDuty after local tools started to collide.
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Cushman and Wakefield
Shared Incident Management workspaces help Cushman and Wakefield keep incident management honest across teams.