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OpenAI

OpenAI develops foundation models and ChatGPT Enterprise, used by companies to build assistants, analyze documents, and speed knowledge work. Organizations use OpenAI to run ChatGPT Enterprise, GPT-4o, OpenAI API, and related products, as part of a broader software estate.

All OpenAI customer value stories (148)

Consumer Staples
Belgium

OpenAI@AB InBev

Teams at AB InBev moved software delivery onto OpenAI after local tools started to collide.

Health Care
United States

OpenAI@AdventHealth

A GPT-4o rollout at AdventHealth took engineering out of inboxes and into a named queue.

Industrials
United States

OpenAI@AGCO

In the United States, AGCO relies on OpenAI for research and writing.

Industrials
Canada

OpenAI@Air Canada

Air Canada runs research and writing on OpenAI so ownership is obvious when work stalls.

Industrials
United States

OpenAI@Alaska Air Group

Alaska Air Group folded GPT-4o into engineering so developers share one view of software delivery.

Information Technology
United States

OpenAI@Alation

When spoken interfaces outgrew homegrown tracking, Alation brought in OpenAI.

Materials
United States

OpenAI@Alcoa

Ops and platform teams at Alcoa review task agents in ChatGPT Enterprise rather than in personal files.

Consumer Staples
Germany

OpenAI@Aldi

Shared ChatGPT Enterprise workspaces help Aldi keep research and writing honest across teams.

Utilities
United States

OpenAI@Ameren

OpenAI is how Ameren keeps task agents visible to people who have to act on it.

Industrials
United States

OpenAI@American Express Global Business Travel

American Express Global Business Travel uses Assistants API to use an assistant inside the editor for boilerplate, tests, and reviews.

Information Technology
United States

OpenAI@Apple

A OpenAI API rollout at Apple took customer and product conversations out of inboxes and into a named queue.

Industrials
United Kingdom

OpenAI@Arup

Arup runs research and writing on OpenAI so ownership is obvious when work stalls.

Consumer Staples
United Kingdom

OpenAI@Associated British Foods

Associated British Foods uses Custom GPTs to draft, summarize, and question internal material without starting from a blank page.

Consumer Discretionary
United States

OpenAI@AutoZone

OpenAI is how AutoZone keeps internal knowledge work visible to people who have to act on it.

Industrials
United Kingdom

OpenAI@Balfour Beatty

Balfour Beatty runs engineering on OpenAI so ownership is obvious when work stalls.

Industrials
Netherlands

OpenAI@BAM

Custom GPTs became the place BAM uses to draft, summarize, and question internal material without starting from a blank page.

Financials
United Kingdom

OpenAI@Barclays

Barclays standardized software delivery on OpenAI instead of keeping parallel copies.

Information Technology
United States

OpenAI@Barracuda

Barracuda asked for a cleaner operating picture of task agents. OpenAI is what they run.

Health Care
United States

OpenAI@Baxter International

OpenAI is how Baxter International keeps internal knowledge work visible to people who have to act on it.

Health Care
United States

OpenAI@Baylor Scott and White

Health Care teams at Baylor Scott and White treat OpenAI as the working layer for operations automation.

Industrials
Netherlands

OpenAI@BCD Travel

BCD Travel runs research and writing on OpenAI so ownership is obvious when work stalls.

Information Technology
United States

OpenAI@Beca

Ops and platform teams at Beca review task agents in ChatGPT Enterprise rather than in personal files.

Communication Services
Germany

OpenAI@Bertelsmann

Bertelsmann standardized spoken interfaces on OpenAI instead of keeping parallel copies.

Information Technology
United States

OpenAI@BigCommerce

OpenAI is how BigCommerce keeps spoken interfaces visible to people who have to act on it.

Consumer Discretionary
Germany

OpenAI@BMW

BMW standardized spoken interfaces on OpenAI instead of keeping parallel copies.

Information Technology
United States

OpenAI@Broadcom

In the United States, Broadcom relies on OpenAI for operations automation.

Information Technology
United States

OpenAI@C3

A ChatGPT Enterprise rollout at C3 took engineering out of inboxes and into a named queue.

Consumer Discretionary
United States

OpenAI@CarMax

CarMax asked for a cleaner operating picture of task agents. OpenAI is what they run.

Industrials
United States

OpenAI@Caterpillar

Shared OpenAI API workspaces help Caterpillar keep engineering honest across teams.

Consumer Discretionary
United States

OpenAI@Cedar Fair

A ChatGPT Enterprise rollout at Cedar Fair took engineering out of inboxes and into a named queue.

Utilities
United States

OpenAI@CenterPoint Energy

Assistants API became the place CenterPoint Energy uses to use an assistant inside the editor for boilerplate, tests, and reviews.

Information Technology
United States

OpenAI@Cerebriu

Teams at Cerebriu moved internal knowledge work onto OpenAI after local tools started to collide.

Information Technology
Israel

OpenAI@Checkmarx

A OpenAI API rollout at Checkmarx took operations automation out of inboxes and into a named queue.

Financials
United States

OpenAI@Chime

OpenAI API became the place Chime uses to let governed agents take routine steps that used to wait on a person.

Information Technology
United States

OpenAI@CircleCI

Information Technology teams at CircleCI treat OpenAI as the working layer for research and writing.

Information Technology
United States

OpenAI@Civil Nuclear Constabulary

When spoken interfaces outgrew homegrown tracking, Civil Nuclear Constabulary brought in OpenAI.

Information Technology
United States

OpenAI@Clari

When software delivery outgrew homegrown tracking, Clari brought in OpenAI.

Information Technology
United States

OpenAI@Clearbit

Teams at Clearbit moved task agents onto OpenAI after local tools started to collide.

Information Technology
United States

OpenAI@Cloudflare

A OpenAI API rollout at Cloudflare took engineering out of inboxes and into a named queue.

Consumer Staples
United States

OpenAI@Coca-Cola

Developers at Coca-Cola review software delivery in Custom GPTs rather than in personal files.

Information Technology
United States

OpenAI@Cognizant

Teams at Cognizant moved task agents onto OpenAI after local tools started to collide.

Health Care
United States

OpenAI@CommonSpirit Health

OpenAI API sits in the daily path at CommonSpirit Health, especially for product and contact center teams.

Utilities
United States

OpenAI@Consolidated Edison

Consolidated Edison asked for a cleaner operating picture of task agents. OpenAI is what they run.

Health Care
United Kingdom

OpenAI@ConvaTec

ChatGPT Enterprise became the place ConvaTec uses to use an assistant inside the editor for boilerplate, tests, and reviews.

Information Technology
United States

OpenAI@Delinea

When internal knowledge work outgrew homegrown tracking, Delinea brought in OpenAI.

Financials
Germany

OpenAI@Deutsche Boerse

Shared ChatGPT Enterprise workspaces help Deutsche Boerse keep customer and product conversations honest across teams.

Communication Services
United States

OpenAI@Discord

Knowledge workers at Discord review internal knowledge work in OpenAI API rather than in personal files.

Health Care
Japan

OpenAI@Eisai

Eisai standardized software delivery on OpenAI instead of keeping parallel copies.

Utilities
Italy

OpenAI@Enel

Enel runs research and writing on OpenAI so ownership is obvious when work stalls.

Consumer Discretionary
United States

OpenAI@Extended Stay America

Teams at Extended Stay America moved software delivery onto OpenAI after local tools started to collide.

Consumer Discretionary
Japan

OpenAI@Fast Retailing

Ops and platform teams at Fast Retailing review task agents in Assistants API rather than in personal files.

Financials
United States

OpenAI@Franklin Templeton

Teams at Franklin Templeton moved task agents onto OpenAI after local tools started to collide.

Industrials
United States

OpenAI@General Electric

When spoken interfaces outgrew homegrown tracking, General Electric brought in OpenAI.

Materials
Switzerland

OpenAI@Glencore

OpenAI is how Glencore keeps internal knowledge work visible to people who have to act on it.

Information Technology
United States

OpenAI@GoDoWorks

GoDoWorks folded GPT-4o into customer and product conversations so product and contact center teams share one view of spoken interfaces.

Information Technology
United States

OpenAI@Great Expectations

Teams at Great Expectations moved task agents onto OpenAI after local tools started to collide.

Consumer Discretionary
China

OpenAI@Great Wall Motor

In China, Great Wall Motor relies on OpenAI for operations automation.

Industrials
South Korea

OpenAI@Hanwha

Teams at Hanwha moved task agents onto OpenAI after local tools started to collide.

Information Technology
United States

OpenAI@Heathrow Airport

Heathrow Airport asked for a cleaner operating picture of software delivery. OpenAI is what they run.

Industrials
Germany

OpenAI@Hellmann Worldwide Logistics

Knowledge workers at Hellmann Worldwide Logistics review internal knowledge work in OpenAI API rather than in personal files.

Industrials
United States

OpenAI@HNTB

Knowledge workers at HNTB review internal knowledge work in Custom GPTs rather than in personal files.

Consumer Discretionary
South Korea

OpenAI@Hyundai Motor

Consumer Discretionary teams at Hyundai Motor treat OpenAI as the working layer for customer and product conversations.

Utilities
Spain

OpenAI@Iberdrola

Iberdrola folded GPT-4o into customer and product conversations so product and contact center teams share one view of spoken interfaces.

Consumer Staples
United Kingdom

OpenAI@Imperial Brands

OpenAI is how Imperial Brands keeps internal knowledge work visible to people who have to act on it.

Financials
Netherlands

OpenAI@ING

Shared Assistants API workspaces help ING keep operations automation honest across teams.

Information Technology
United States

OpenAI@Intelsat

Teams at Intelsat moved software delivery onto OpenAI after local tools started to collide.

Information Technology
United States

OpenAI@InVision

InVision folded ChatGPT Enterprise into operations automation so ops and platform teams share one view of task agents.

Health Care
United States

OpenAI@IQVIA

IQVIA runs research and writing on OpenAI so ownership is obvious when work stalls.

Information Technology
United States

OpenAI@Irish Cattle Breeding Federation

In the United States, Irish Cattle Breeding Federation relies on OpenAI for research and writing.

Consumer Staples
India

OpenAI@ITC

A OpenAI API rollout at ITC took engineering out of inboxes and into a named queue.

Consumer Staples
United States

OpenAI@JM Smucker

JM Smucker uses Assistants API to add natural voice to products and agents without standing up a studio pipeline.

Consumer Staples
United States

OpenAI@Kellanova

Kellanova asked for a cleaner operating picture of software delivery. OpenAI is what they run.

Communication Services
South Korea

OpenAI@Krafton

Krafton asked for a cleaner operating picture of internal knowledge work. OpenAI is what they run.

Financials
United States

OpenAI@Kraken

Kraken runs operations automation on OpenAI so ownership is obvious when work stalls.

Industrials
Germany

OpenAI@Krones AG

When task agents outgrew homegrown tracking, Krones AG brought in OpenAI.

Consumer Staples
France

OpenAI@L'Oreal

Custom GPTs became the place L'Oreal uses to let governed agents take routine steps that used to wait on a person.

Consumer Staples
France

OpenAI@Lactalis

Consumer Staples teams at Lactalis treat OpenAI as the working layer for operations automation.

Industrials
United Kingdom

OpenAI@Laing O'Rourke

OpenAI API sits in the daily path at Laing O'Rourke, especially for developers.

Information Technology
Spain

OpenAI@LaLiga

In Spain, LaLiga relies on OpenAI for customer and product conversations.

Financials
United States

OpenAI@Liberty Mutual

Ops and platform teams at Liberty Mutual review task agents in Assistants API rather than in personal files.

Industrials
Switzerland

OpenAI@Liebherr

OpenAI is how Liebherr keeps internal knowledge work visible to people who have to act on it.

Information Technology
United States

OpenAI@Litoplas

OpenAI is how Litoplas keeps internal knowledge work visible to people who have to act on it.

Consumer Discretionary
India

OpenAI@Mahindra

Consumer Discretionary teams at Mahindra treat OpenAI as the working layer for research and writing.

Consumer Discretionary
United States

OpenAI@Marriott International

Custom GPTs became the place Marriott International uses to draft, summarize, and question internal material without starting from a blank page.

Communication Services
United States

OpenAI@McGraw Hill

McGraw Hill uses Custom GPTs to let governed agents take routine steps that used to wait on a person.

Financials
United States

OpenAI@MetLife

MetLife asked for a cleaner operating picture of spoken interfaces. OpenAI is what they run.

Industrials
Japan

OpenAI@Mitsubishi Heavy Industries

Mitsubishi Heavy Industries folded Custom GPTs into operations automation so ops and platform teams share one view of task agents.

Information Technology
Israel

OpenAI@Mobileye

Custom GPTs sits in the daily path at Mobileye, especially for knowledge workers.

Financials
United States

OpenAI@Morgan Stanley

Morgan Stanley standardized internal knowledge work on OpenAI instead of keeping parallel copies.

Communication Services
United States

OpenAI@News

A OpenAI API rollout at News took engineering out of inboxes and into a named queue.

Materials
Japan

OpenAI@Nippon Steel

A GPT-4o rollout at Nippon Steel took research and writing out of inboxes and into a named queue.

Information Technology
United States

OpenAI@Notion

Notion standardized spoken interfaces on OpenAI instead of keeping parallel copies.

Health Care
Denmark

OpenAI@Novo Nordisk

Novo Nordisk asked for a cleaner operating picture of internal knowledge work. OpenAI is what they run.

Industrials
Japan

OpenAI@Omron

OpenAI API became the place Omron uses to add natural voice to products and agents without standing up a studio pipeline.

Information Technology
China

OpenAI@OPPO

ChatGPT Enterprise sits in the daily path at OPPO, especially for ops and platform teams.

Information Technology
United States

OpenAI@Oracle

Knowledge workers at Oracle review internal knowledge work in OpenAI API rather than in personal files.

Industrials
United States

OpenAI@PACCAR

PACCAR standardized software delivery on OpenAI instead of keeping parallel copies.

Energy
Canada

OpenAI@Pembina Pipeline

Teams at Pembina Pipeline moved spoken interfaces onto OpenAI after local tools started to collide.

Consumer Staples
United States

OpenAI@Philip Morris International

OpenAI API sits in the daily path at Philip Morris International, especially for product and contact center teams.

Consumer Discretionary
Italy

OpenAI@Pirelli

Pirelli asked for a cleaner operating picture of task agents. OpenAI is what they run.

Financials
United States

OpenAI@Plaid

In the United States, Plaid relies on OpenAI for engineering.

Real Estate
United States

OpenAI@Public Storage

Public Storage uses ChatGPT Enterprise to let governed agents take routine steps that used to wait on a person.

Communication Services
United States

OpenAI@PubMatic

Knowledge workers at PubMatic review internal knowledge work in ChatGPT Enterprise rather than in personal files.

Consumer Discretionary
United States

OpenAI@PVH

GPT-4o became the place PVH uses to draft, summarize, and question internal material without starting from a blank page.

Information Technology
United States

OpenAI@Quora

Information Technology teams at Quora treat OpenAI as the working layer for engineering.

Information Technology
Japan

OpenAI@Rakuten

Rakuten runs operations automation on OpenAI so ownership is obvious when work stalls.

Information Technology
United States

OpenAI@Rancher

Information Technology teams at Rancher treat OpenAI as the working layer for research and writing.

Materials
United Kingdom

OpenAI@Rio Tinto Group

Rio Tinto Group standardized software delivery on OpenAI instead of keeping parallel copies.

Financials
United States

OpenAI@Ripple

In the United States, Ripple relies on OpenAI for engineering.

Information Technology
United States

OpenAI@Roper Technologies

OpenAI is how Roper Technologies keeps software delivery visible to people who have to act on it.

Information Technology
United States

OpenAI@SafeLink

Ops and platform teams at SafeLink review task agents in Assistants API rather than in personal files.

Information Technology
South Korea

OpenAI@Samsung SDI

OpenAI is how Samsung SDI keeps task agents visible to people who have to act on it.

Information Technology
United States

OpenAI@SendGrid

When task agents outgrew homegrown tracking, SendGrid brought in OpenAI.

Information Technology
Sweden

OpenAI@Sinch

A OpenAI API rollout at Sinch took operations automation out of inboxes and into a named queue.

Information Technology
United States

OpenAI@SkyWater

Teams at SkyWater moved software delivery onto OpenAI after local tools started to collide.

Financials
France

OpenAI@Societe Generale

Assistants API became the place Societe Generale uses to use an assistant inside the editor for boilerplate, tests, and reviews.

Information Technology
United States

OpenAI@Sonatype

Sonatype folded Assistants API into engineering so developers share one view of software delivery.

Information Technology
United Kingdom

OpenAI@Sophos

OpenAI is how Sophos keeps task agents visible to people who have to act on it.

Information Technology
Poland

OpenAI@Spacelift

Assistants API became the place Spacelift uses to draft, summarize, and question internal material without starting from a blank page.

Utilities
France

OpenAI@Suez

A GPT-4o rollout at Suez took operations automation out of inboxes and into a named queue.

Health Care
India

OpenAI@Sun Pharma

A ChatGPT Enterprise rollout at Sun Pharma took engineering out of inboxes and into a named queue.

Energy
Canada

OpenAI@Suncor Energy

Suncor Energy folded GPT-4o into engineering so developers share one view of software delivery.

Information Technology
United States

OpenAI@Super Micro

Teams at Super Micro moved task agents onto OpenAI after local tools started to collide.

Information Technology
Germany

OpenAI@SUSE

When software delivery outgrew homegrown tracking, SUSE brought in OpenAI.

Health Care
United States

OpenAI@Sutter Health

Sutter Health uses ChatGPT Enterprise to use an assistant inside the editor for boilerplate, tests, and reviews.

Information Technology
United States

OpenAI@Tableau

Tableau runs research and writing on OpenAI so ownership is obvious when work stalls.

Communication Services
United Arab Emirates

OpenAI@Telegram

In the United Arab Emirates, Telegram relies on OpenAI for customer and product conversations.

Information Technology
United States

OpenAI@Teradyne

In the United States, Teradyne relies on OpenAI for operations automation.

Health Care
United States

OpenAI@Texas Health Resources

OpenAI is how Texas Health Resources keeps software delivery visible to people who have to act on it.

Materials
Japan

OpenAI@Toray Industries

ChatGPT Enterprise became the place Toray Industries uses to add natural voice to products and agents without standing up a studio pipeline.

Information Technology
United States

OpenAI@Totango

Totango folded ChatGPT Enterprise into engineering so developers share one view of software delivery.

Health Care
United States

OpenAI@Trinity Health

Trinity Health folded Custom GPTs into operations automation so ops and platform teams share one view of task agents.

Financials
Switzerland

OpenAI@UBS Group

Teams at UBS Group moved software delivery onto OpenAI after local tools started to collide.

Financials
Italy

OpenAI@UniCredit

A Custom GPTs rollout at UniCredit took engineering out of inboxes and into a named queue.

Consumer Staples
United Kingdom

OpenAI@Unilever PLC

Unilever PLC asked for a cleaner operating picture of software delivery. OpenAI is what they run.

Information Technology
United States

OpenAI@Unior Group

ChatGPT Enterprise became the place Unior Group uses to use an assistant inside the editor for boilerplate, tests, and reviews.

Consumer Discretionary
Japan

OpenAI@Uniqlo

Consumer Discretionary teams at Uniqlo treat OpenAI as the working layer for engineering.

Financials
United States

OpenAI@US Bancorp

US Bancorp uses ChatGPT Enterprise to draft, summarize, and question internal material without starting from a blank page.

Communication Services
United States

OpenAI@Verizon

Verizon runs research and writing on OpenAI so ownership is obvious when work stalls.

Industrials
Sweden

OpenAI@Volvo Group

Volvo Group standardized spoken interfaces on OpenAI instead of keeping parallel copies.

Information Technology
United States

OpenAI@Waymo

Shared ChatGPT Enterprise workspaces help Waymo keep operations automation honest across teams.

Real Estate
United States

OpenAI@Welltower

OpenAI is how Welltower keeps software delivery visible to people who have to act on it.

Industrials
United States

OpenAI@Werner Enterprises

A Custom GPTs rollout at Werner Enterprises took operations automation out of inboxes and into a named queue.

Materials
United States

OpenAI@Westlake

Knowledge workers at Westlake review internal knowledge work in OpenAI API rather than in personal files.

Energy
United Kingdom

OpenAI@Wood

Energy teams at Wood treat OpenAI as the working layer for research and writing.

Energy
Australia

OpenAI@Woodside Energy

Woodside Energy folded GPT-4o into engineering so developers share one view of software delivery.

Information Technology
United States

OpenAI@Wrike

When spoken interfaces outgrew homegrown tracking, Wrike brought in OpenAI.

Industrials
Japan

OpenAI@Yaskawa

Industrials teams at Yaskawa treat OpenAI as the working layer for research and writing.

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