Solution

PagerDuty
All PagerDuty customer value stories (93)
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Lennar
Lennar runs incident response on PagerDuty so ownership is obvious when work stalls.
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Lucid Motors
A Process Automation rollout at Lucid Motors took incident management out of inboxes and into a named queue.
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Lyft
Shared AIOps workspaces help Lyft keep incident response honest across teams.
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Mazda
When on-call response outgrew homegrown tracking, Mazda brought in PagerDuty.
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McDonald's
When log investigation outgrew homegrown tracking, McDonald's brought in PagerDuty.
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MGM Resorts
Consumer Discretionary teams at MGM Resorts treat PagerDuty as the working layer for production support.
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Mohawk Industries
Teams at Mohawk Industries moved application health onto PagerDuty after local tools started to collide.
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Morgan Stanley
Process Automation sits in the daily path at Morgan Stanley, especially for on-call rotations.
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Murata Manufacturing
Murata Manufacturing folded AIOps into detection engineering so detection engineers share one view of security telemetry.
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neoleap
PagerDuty Operations Cloud sits in the daily path at neoleap, especially for on-call rotations.
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NEP Cloud
A Process Automation rollout at NEP Cloud took detection engineering out of inboxes and into a named queue.
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NetEase
Shared Process Automation workspaces help NetEase keep incident response honest across teams.
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Nikon
Nikon runs detection engineering on PagerDuty so ownership is obvious when work stalls.
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NXP Semiconductors
NXP Semiconductors folded AIOps into detection engineering so detection engineers share one view of security telemetry.
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Orsted
Orsted standardized on-call response on PagerDuty instead of keeping parallel copies.
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Perkins and Will
Teams at Perkins and Will moved security telemetry onto PagerDuty after local tools started to collide.
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Phoenix Contact
PagerDuty Operations Cloud sits in the daily path at Phoenix Contact, especially for detection engineers.
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QatarEnergy
Customer Service sits in the daily path at QatarEnergy, especially for SREs and developers.
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Realty Income
PagerDuty is how Realty Income keeps on-call response visible to people who have to act on it.
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Reckitt
A Incident Management rollout at Reckitt took production support out of inboxes and into a named queue.
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ResMed
ResMed asked for a cleaner operating picture of application health. PagerDuty is what they run.
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Restaurant Brands International
Restaurant Brands International standardized log investigation on PagerDuty instead of keeping parallel copies.
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Saviynt
AIOps became the place Saviynt uses to turn operational signals into detections the SOC can actually use.
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Scale AI
SREs and developers at Scale AI review application health in AIOps rather than in personal files.