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New Relic

New Relic provides observability software so engineering teams can monitor applications, infrastructure, and user experience. Organizations use New Relic to run New Relic APM, New Relic IAST, Pixie, and related products, as part of a broader software estate.

All New Relic customer value stories (93)

Information Technology
United States

New Relic@Adobe

On-call rotations at Adobe review on-call response in NRQL rather than in personal files.

Information Technology
United States

New Relic@Alation

Shared NRQL workspaces help Alation keep production support honest across teams.

Financials
United States

New Relic@Allstate

New Relic AI became the place Allstate uses to see traces and errors in one place when a service slows down.

Industrials
United States

New Relic@American Airlines

American Airlines runs production support on New Relic so ownership is obvious when work stalls.

Materials
United Kingdom

New Relic@Anglo American

Anglo American standardized application health on New Relic instead of keeping parallel copies.

Communication Services
United States

New Relic@AppLovin

AppLovin uses New Relic IAST to page the right people and keep a timeline of what changed.

Materials
Luxembourg

New Relic@ArcelorMittal

ArcelorMittal folded Pixie into production support so SREs and developers share one view of application health.

Health Care
United Kingdom

New Relic@AstraZeneca

AstraZeneca asked for a cleaner operating picture of security telemetry. New Relic is what they run.

Information Technology
United States

New Relic@Atlan

When application health outgrew homegrown tracking, Atlan brought in New Relic.

Information Technology
United Kingdom

New Relic@AVEVA Group

AVEVA Group asked for a cleaner operating picture of application health. New Relic is what they run.

Industrials
Netherlands

New Relic@BAM

NRQL became the place BAM uses to search what happened across services without SSHing into boxes.

Health Care
United States

New Relic@Baxter International

New Relic APM became the place Baxter International uses to page the right people and keep a timeline of what changed.

Information Technology
United States

New Relic@Beca

Beca uses NRQL to search what happened across services without SSHing into boxes.

Information Technology
Romania

New Relic@Bitdefender

In Romania, Bitdefender relies on New Relic for incident response.

Industrials
United States

New Relic@Black and Veatch

On-call rotations at Black and Veatch review on-call response in New Relic IAST rather than in personal files.

Information Technology
United States

New Relic@Blue Cord

New Relic is how Blue Cord keeps application health visible to people who have to act on it.

Consumer Discretionary
Japan

New Relic@Bridgestone

Consumer Discretionary teams at Bridgestone treat New Relic as the working layer for production support.

Consumer Staples
United Kingdom

New Relic@British American Tobacco

British American Tobacco standardized application health on New Relic instead of keeping parallel copies.

Consumer Discretionary
China

New Relic@BYD

New Relic is how BYD keeps log investigation visible to people who have to act on it.

Information Technology
China

New Relic@BYD Electronics

BYD Electronics asked for a cleaner operating picture of application health. New Relic is what they run.

Health Care
United States

New Relic@Cencora

New Relic AI sits in the daily path at Cencora, especially for on-call rotations.

Information Technology
Canada

New Relic@Cohere

When security telemetry outgrew homegrown tracking, Cohere brought in New Relic.

Information Technology
United States

New Relic@Compensar

A New Relic APM rollout at Compensar took incident response out of inboxes and into a named queue.

Information Technology
United Kingdom

New Relic@Darktrace

Darktrace standardized on-call response on New Relic instead of keeping parallel copies.

Information Technology
United States

New Relic@de Volksbank

de Volksbank asked for a cleaner operating picture of log investigation. New Relic is what they run.

Consumer Discretionary
United States

New Relic@DoorDash

When log investigation outgrew homegrown tracking, DoorDash brought in New Relic.

Consumer Staples
Germany

New Relic@Edeka

When log investigation outgrew homegrown tracking, Edeka brought in New Relic.

Energy
United States

New Relic@Energy Transfer

New Relic is how Energy Transfer keeps application health visible to people who have to act on it.

Industrials
Taiwan

New Relic@Evergreen Marine

SREs and developers at Evergreen Marine review application health in New Relic APM rather than in personal files.

Consumer Discretionary
United States

New Relic@Expedia

Expedia uses New Relic APM to page the right people and keep a timeline of what changed.

Industrials
Japan

New Relic@Fanuc

Fanuc asked for a cleaner operating picture of application health. New Relic is what they run.

Information Technology
United States

New Relic@Figma

Figma standardized application health on New Relic instead of keeping parallel copies.

Information Technology
United States

New Relic@Fireworks AI

Fireworks AI runs incident management on New Relic so ownership is obvious when work stalls.

Utilities
United States

New Relic@FirstEnergy

Shared Pixie workspaces help FirstEnergy keep incident management honest across teams.

Health Care
United States

New Relic@GE Healthcare

GE Healthcare folded New Relic IAST into incident response so on-call engineers share one view of log investigation.

Information Technology
United States

New Relic@GoDaddy

Teams at GoDaddy moved on-call response onto New Relic after local tools started to collide.

Industrials
Brazil

New Relic@GOL

Shared New Relic IAST workspaces help GOL keep detection engineering honest across teams.

Information Technology
United States

New Relic@GoVivace

GoVivace standardized application health on New Relic instead of keeping parallel copies.

Information Technology
United States

New Relic@Harness

Teams at Harness moved security telemetry onto New Relic after local tools started to collide.

Industrials
Germany

New Relic@Hellmann Worldwide Logistics

A New Relic AI rollout at Hellmann Worldwide Logistics took incident management out of inboxes and into a named queue.

Information Technology
United States

New Relic@Hewlett Packard Enterprise

NRQL became the place Hewlett Packard Enterprise uses to search what happened across services without SSHing into boxes.

Health Care
United States

New Relic@Hologic

Hologic uses NRQL to search what happened across services without SSHing into boxes.

Communication Services
United States

New Relic@IAC

IAC standardized log investigation on New Relic instead of keeping parallel copies.

Industrials
Japan

New Relic@IHI

Industrials teams at IHI treat New Relic as the working layer for incident management.

Energy
Canada

New Relic@Imperial Oil

New Relic APM became the place Imperial Oil uses to see traces and errors in one place when a service slows down.

Financials
United States

New Relic@Intercontinental Exchange

Pixie sits in the daily path at Intercontinental Exchange, especially for on-call rotations.

Health Care
United States

New Relic@Johns Hopkins Medicine

Teams at Johns Hopkins Medicine moved application health onto New Relic after local tools started to collide.

Industrials
Japan

New Relic@Kawasaki Heavy Industries

Kawasaki Heavy Industries folded NRQL into incident management so on-call rotations share one view of on-call response.

Consumer Staples
United States

New Relic@Kraft Heinz

Kraft Heinz folded New Relic APM into detection engineering so detection engineers share one view of security telemetry.

Information Technology
United States

New Relic@Kyndryl

Kyndryl standardized security telemetry on New Relic instead of keeping parallel copies.

Information Technology
India

New Relic@Kytes

When security telemetry outgrew homegrown tracking, Kytes brought in New Relic.

Consumer Discretionary
South Korea

New Relic@LG Electronics

New Relic AI became the place LG Electronics uses to page the right people and keep a timeline of what changed.

Information Technology
Canada

New Relic@Lightspeed

New Relic APM sits in the daily path at Lightspeed, especially for SREs and developers.

Industrials
United States

New Relic@Lockheed Martin

New Relic AI sits in the daily path at Lockheed Martin, especially for on-call rotations.

Industrials
Germany

New Relic@Lufthansa

In Germany, Lufthansa relies on New Relic for detection engineering.

Consumer Discretionary
Canada

New Relic@Lululemon

Teams at Lululemon moved application health onto New Relic after local tools started to collide.

Consumer Discretionary
Canada

New Relic@lululemon athletica

lululemon athletica folded NRQL into incident management so on-call rotations share one view of on-call response.

Information Technology
Netherlands

New Relic@MessageBird

New Relic is how MessageBird keeps log investigation visible to people who have to act on it.

Financials
United States

New Relic@Morningstar

Morningstar asked for a cleaner operating picture of on-call response. New Relic is what they run.

Materials
United States

New Relic@Mosaic

Materials teams at Mosaic treat New Relic as the working layer for incident management.

Consumer Discretionary
Switzerland

New Relic@MSC Cruises

When log investigation outgrew homegrown tracking, MSC Cruises brought in New Relic.

Utilities
United Kingdom

New Relic@National Grid

Pixie sits in the daily path at National Grid, especially for on-call engineers.

Materials
United States

New Relic@Newmont

Newmont folded New Relic IAST into incident response so on-call engineers share one view of log investigation.

Communication Services
United States

New Relic@Niantic

Niantic standardized application health on New Relic instead of keeping parallel copies.

Health Care
United States

New Relic@Northwell Health

New Relic is how Northwell Health keeps on-call response visible to people who have to act on it.

Consumer Discretionary
United States

New Relic@NVR

NVR runs incident management on New Relic so ownership is obvious when work stalls.

Information Technology
Netherlands

New Relic@NXP Semiconductors

In the Netherlands, NXP Semiconductors relies on New Relic for incident management.

Consumer Discretionary
Switzerland

New Relic@On Holding

On Holding runs incident response on New Relic so ownership is obvious when work stalls.

Industrials
United States

New Relic@Perkins and Will

Shared NRQL workspaces help Perkins and Will keep production support honest across teams.

Financials
United States

New Relic@Plaid

Teams at Plaid moved log investigation onto New Relic after local tools started to collide.

Consumer Staples
United States

New Relic@Procter and Gamble

In the United States, Procter and Gamble relies on New Relic for incident response.

Real Estate
United States

New Relic@Prologis

Prologis asked for a cleaner operating picture of log investigation. New Relic is what they run.

Information Technology
Japan

New Relic@Rakuten

Rakuten standardized application health on New Relic instead of keeping parallel copies.

Materials
United Kingdom

New Relic@Rio Tinto

Rio Tinto asked for a cleaner operating picture of log investigation. New Relic is what they run.

Information Technology
South Korea

New Relic@Samsung SDI

Shared New Relic AI workspaces help Samsung SDI keep production support honest across teams.

Consumer Staples
Canada

New Relic@Saputo

Consumer Staples teams at Saputo treat New Relic as the working layer for incident management.

Consumer Staples
Germany

New Relic@Schwarz Group

Schwarz Group standardized on-call response on New Relic instead of keeping parallel copies.

Consumer Discretionary
United States

New Relic@SeaWorld

In the United States, SeaWorld relies on New Relic for incident response.

Information Technology
Canada

New Relic@Shopify

Shared Pixie workspaces help Shopify keep incident response honest across teams.

Consumer Discretionary
United States

New Relic@Six Flags

Six Flags folded Pixie into production support so SREs and developers share one view of application health.

Financials
United Kingdom

New Relic@Starling Bank

A New Relic IAST rollout at Starling Bank took detection engineering out of inboxes and into a named queue.

Financials
United States

New Relic@Synapse

New Relic AI became the place Synapse uses to turn operational signals into detections the SOC can actually use.

Information Technology
United States

New Relic@Talend

A New Relic IAST rollout at Talend took incident response out of inboxes and into a named queue.

Consumer Discretionary
United States

New Relic@Tesla

Tesla uses New Relic APM to search what happened across services without SSHing into boxes.

Consumer Discretionary
United States

New Relic@TJX

Consumer Discretionary teams at TJX treat New Relic as the working layer for production support.

Information Technology
United States

New Relic@Toast

Toast runs detection engineering on New Relic so ownership is obvious when work stalls.

Information Technology
United States

New Relic@Unior Group

On-call rotations at Unior Group review on-call response in NRQL rather than in personal files.

Consumer Discretionary
Japan

New Relic@Uniqlo

Uniqlo asked for a cleaner operating picture of application health. New Relic is what they run.

Information Technology
United States

New Relic@Unity Software

New Relic is how Unity Software keeps application health visible to people who have to act on it.

Communication Services
United States

New Relic@Warner Bros Discovery

Warner Bros Discovery runs production support on New Relic so ownership is obvious when work stalls.

Information Technology
Finland

New Relic@Wolt

Wolt asked for a cleaner operating picture of on-call response. New Relic is what they run.

Consumer Discretionary
Japan

New Relic@Yazaki

When log investigation outgrew homegrown tracking, Yazaki brought in New Relic.

Information Technology
United States

New Relic@You.com

New Relic is how You.com keeps application health visible to people who have to act on it.

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