Solution

New Relic
New Relic provides observability software so engineering teams can monitor applications, infrastructure, and user experience. Organizations use New Relic to run New Relic APM, New Relic IAST, Pixie, and related products, as part of a broader software estate.
All New Relic customer value stories (93)
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Adobe
On-call rotations at Adobe review on-call response in NRQL rather than in personal files.
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Alation
Shared NRQL workspaces help Alation keep production support honest across teams.
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Allstate
New Relic AI became the place Allstate uses to see traces and errors in one place when a service slows down.
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American Airlines
American Airlines runs production support on New Relic so ownership is obvious when work stalls.
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Anglo American
Anglo American standardized application health on New Relic instead of keeping parallel copies.
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AppLovin
AppLovin uses New Relic IAST to page the right people and keep a timeline of what changed.
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ArcelorMittal
ArcelorMittal folded Pixie into production support so SREs and developers share one view of application health.
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AstraZeneca
AstraZeneca asked for a cleaner operating picture of security telemetry. New Relic is what they run.
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Atlan
When application health outgrew homegrown tracking, Atlan brought in New Relic.
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AVEVA Group
AVEVA Group asked for a cleaner operating picture of application health. New Relic is what they run.
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BAM
NRQL became the place BAM uses to search what happened across services without SSHing into boxes.
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Baxter International
New Relic APM became the place Baxter International uses to page the right people and keep a timeline of what changed.
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Beca
Beca uses NRQL to search what happened across services without SSHing into boxes.
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Bitdefender
In Romania, Bitdefender relies on New Relic for incident response.
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Black and Veatch
On-call rotations at Black and Veatch review on-call response in New Relic IAST rather than in personal files.
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Blue Cord
New Relic is how Blue Cord keeps application health visible to people who have to act on it.
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Bridgestone
Consumer Discretionary teams at Bridgestone treat New Relic as the working layer for production support.
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British American Tobacco
British American Tobacco standardized application health on New Relic instead of keeping parallel copies.
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BYD
New Relic is how BYD keeps log investigation visible to people who have to act on it.
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BYD Electronics
BYD Electronics asked for a cleaner operating picture of application health. New Relic is what they run.
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Cencora
New Relic AI sits in the daily path at Cencora, especially for on-call rotations.
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Cohere
When security telemetry outgrew homegrown tracking, Cohere brought in New Relic.
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Compensar
A New Relic APM rollout at Compensar took incident response out of inboxes and into a named queue.
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Darktrace
Darktrace standardized on-call response on New Relic instead of keeping parallel copies.
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de Volksbank
de Volksbank asked for a cleaner operating picture of log investigation. New Relic is what they run.
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DoorDash
When log investigation outgrew homegrown tracking, DoorDash brought in New Relic.
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Edeka
When log investigation outgrew homegrown tracking, Edeka brought in New Relic.
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Energy Transfer
New Relic is how Energy Transfer keeps application health visible to people who have to act on it.
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Evergreen Marine
SREs and developers at Evergreen Marine review application health in New Relic APM rather than in personal files.
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Expedia
Expedia uses New Relic APM to page the right people and keep a timeline of what changed.
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Fanuc
Fanuc asked for a cleaner operating picture of application health. New Relic is what they run.
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Figma
Figma standardized application health on New Relic instead of keeping parallel copies.
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Fireworks AI
Fireworks AI runs incident management on New Relic so ownership is obvious when work stalls.
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FirstEnergy
Shared Pixie workspaces help FirstEnergy keep incident management honest across teams.
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GE Healthcare
GE Healthcare folded New Relic IAST into incident response so on-call engineers share one view of log investigation.
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GoDaddy
Teams at GoDaddy moved on-call response onto New Relic after local tools started to collide.
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GOL
Shared New Relic IAST workspaces help GOL keep detection engineering honest across teams.
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GoVivace
GoVivace standardized application health on New Relic instead of keeping parallel copies.
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Harness
Teams at Harness moved security telemetry onto New Relic after local tools started to collide.
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Hellmann Worldwide Logistics
A New Relic AI rollout at Hellmann Worldwide Logistics took incident management out of inboxes and into a named queue.
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Hewlett Packard Enterprise
NRQL became the place Hewlett Packard Enterprise uses to search what happened across services without SSHing into boxes.
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Hologic
Hologic uses NRQL to search what happened across services without SSHing into boxes.
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IAC
IAC standardized log investigation on New Relic instead of keeping parallel copies.
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IHI
Industrials teams at IHI treat New Relic as the working layer for incident management.
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Imperial Oil
New Relic APM became the place Imperial Oil uses to see traces and errors in one place when a service slows down.
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Intercontinental Exchange
Pixie sits in the daily path at Intercontinental Exchange, especially for on-call rotations.
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Johns Hopkins Medicine
Teams at Johns Hopkins Medicine moved application health onto New Relic after local tools started to collide.
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Kawasaki Heavy Industries
Kawasaki Heavy Industries folded NRQL into incident management so on-call rotations share one view of on-call response.
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Kraft Heinz
Kraft Heinz folded New Relic APM into detection engineering so detection engineers share one view of security telemetry.
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Kyndryl
Kyndryl standardized security telemetry on New Relic instead of keeping parallel copies.
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Kytes
When security telemetry outgrew homegrown tracking, Kytes brought in New Relic.
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LG Electronics
New Relic AI became the place LG Electronics uses to page the right people and keep a timeline of what changed.
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Lightspeed
New Relic APM sits in the daily path at Lightspeed, especially for SREs and developers.
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Lockheed Martin
New Relic AI sits in the daily path at Lockheed Martin, especially for on-call rotations.
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Lufthansa
In Germany, Lufthansa relies on New Relic for detection engineering.
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Lululemon
Teams at Lululemon moved application health onto New Relic after local tools started to collide.
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lululemon athletica
lululemon athletica folded NRQL into incident management so on-call rotations share one view of on-call response.
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MessageBird
New Relic is how MessageBird keeps log investigation visible to people who have to act on it.
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Morningstar
Morningstar asked for a cleaner operating picture of on-call response. New Relic is what they run.
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Mosaic
Materials teams at Mosaic treat New Relic as the working layer for incident management.
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MSC Cruises
When log investigation outgrew homegrown tracking, MSC Cruises brought in New Relic.
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National Grid
Pixie sits in the daily path at National Grid, especially for on-call engineers.
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Newmont
Newmont folded New Relic IAST into incident response so on-call engineers share one view of log investigation.
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Niantic
Niantic standardized application health on New Relic instead of keeping parallel copies.
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Northwell Health
New Relic is how Northwell Health keeps on-call response visible to people who have to act on it.
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NVR
NVR runs incident management on New Relic so ownership is obvious when work stalls.
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NXP Semiconductors
In the Netherlands, NXP Semiconductors relies on New Relic for incident management.
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On Holding
On Holding runs incident response on New Relic so ownership is obvious when work stalls.
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Perkins and Will
Shared NRQL workspaces help Perkins and Will keep production support honest across teams.
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Plaid
Teams at Plaid moved log investigation onto New Relic after local tools started to collide.
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Procter and Gamble
In the United States, Procter and Gamble relies on New Relic for incident response.
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Prologis
Prologis asked for a cleaner operating picture of log investigation. New Relic is what they run.
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Rakuten
Rakuten standardized application health on New Relic instead of keeping parallel copies.
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Rio Tinto
Rio Tinto asked for a cleaner operating picture of log investigation. New Relic is what they run.
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Samsung SDI
Shared New Relic AI workspaces help Samsung SDI keep production support honest across teams.
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Saputo
Consumer Staples teams at Saputo treat New Relic as the working layer for incident management.
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Schwarz Group
Schwarz Group standardized on-call response on New Relic instead of keeping parallel copies.
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SeaWorld
In the United States, SeaWorld relies on New Relic for incident response.
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Shopify
Shared Pixie workspaces help Shopify keep incident response honest across teams.
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Six Flags
Six Flags folded Pixie into production support so SREs and developers share one view of application health.
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Starling Bank
A New Relic IAST rollout at Starling Bank took detection engineering out of inboxes and into a named queue.
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Synapse
New Relic AI became the place Synapse uses to turn operational signals into detections the SOC can actually use.
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Talend
A New Relic IAST rollout at Talend took incident response out of inboxes and into a named queue.
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Tesla
Tesla uses New Relic APM to search what happened across services without SSHing into boxes.
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TJX
Consumer Discretionary teams at TJX treat New Relic as the working layer for production support.
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Toast
Toast runs detection engineering on New Relic so ownership is obvious when work stalls.
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Unior Group
On-call rotations at Unior Group review on-call response in NRQL rather than in personal files.
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Uniqlo
Uniqlo asked for a cleaner operating picture of application health. New Relic is what they run.
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Unity Software
New Relic is how Unity Software keeps application health visible to people who have to act on it.
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Warner Bros Discovery
Warner Bros Discovery runs production support on New Relic so ownership is obvious when work stalls.
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Wolt
Wolt asked for a cleaner operating picture of on-call response. New Relic is what they run.
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Yazaki
When log investigation outgrew homegrown tracking, Yazaki brought in New Relic.
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You.com
New Relic is how You.com keeps application health visible to people who have to act on it.