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Solution

BMC

BMC provides IT service management, operations, and workflow automation software, including Helix and Control-M. Organizations use BMC to run BMC Helix, Control-M, Helix ITSM, and related products, as part of a broader software estate.

Value Graph

BMC is used by 1Password, AES, Aircall, Amazon, AMD, AMETEK, APA, Apollo Global Management, AVEVA Group, Barclays. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

100%

All BMC customer value stories (93)

Information Technology
Canada

BMC@1Password

1Password runs shared services on BMC so ownership is obvious when work stalls.

Utilities
United States

BMC@AES

AES folded Helix Operations Management into back-office automation so operations analysts share one view of repetitive desktop work.

Information Technology
France

BMC@Aircall

Shared Helix ITSM workspaces help Aircall keep IT service management honest across teams.

Consumer Discretionary
United States

BMC@Amazon

Amazon asked for a cleaner operating picture of employee requests. BMC is what they run.

Information Technology
United States

BMC@AMD

A Control-M rollout at AMD took back-office automation out of inboxes and into a named queue.

Industrials
United States

BMC@AMETEK

In the United States, AMETEK relies on BMC for shared services.

Energy
United States

BMC@APA

Energy teams at APA treat BMC as the working layer for shared services.

Financials
United States

BMC@Apollo Global Management

Helix Operations Management became the place Apollo Global Management uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Information Technology
United Kingdom

BMC@AVEVA Group

BMC is how AVEVA Group keeps IT service requests visible to people who have to act on it.

Financials
United Kingdom

BMC@Barclays

Financials teams at Barclays treat BMC as the working layer for shared services.

Financials
Spain

BMC@BBVA

BBVA asked for a cleaner operating picture of employee requests. BMC is what they run.

Information Technology
China

BMC@BOE Technology

Information Technology teams at BOE Technology treat BMC as the working layer for shared services.

Materials
United States

BMC@Celanese

In the United States, Celanese relies on BMC for shared services.

Health Care
India

BMC@Cipla

Teams at Cipla moved employee requests onto BMC after local tools started to collide.

Financials
United States

BMC@Citizens Financial

A AMI rollout at Citizens Financial took back-office automation out of inboxes and into a named queue.

Consumer Staples
United Kingdom

BMC@Coca-Cola Europacific Partners

A Helix Operations Management rollout at Coca-Cola Europacific Partners took back-office automation out of inboxes and into a named queue.

Information Technology
Canada

BMC@Cohere

Teams at Cohere moved employee requests onto BMC after local tools started to collide.

Health Care
United States

BMC@Community Health Systems

Community Health Systems runs shared services on BMC so ownership is obvious when work stalls.

Information Technology
United States

BMC@CoreWeave

CoreWeave folded AMI into back-office automation so operations analysts share one view of repetitive desktop work.

Consumer Discretionary
United States

BMC@Crocs

Shared AMI workspaces help Crocs keep IT service management honest across teams.

Health Care
United States

BMC@Danaher

When IT service requests outgrew homegrown tracking, Danaher brought in BMC.

Information Technology
United States

BMC@DCOH

Helix Operations Management became the place DCOH uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Information Technology
United States

BMC@Deepgram

BMC is how Deepgram keeps IT service requests visible to people who have to act on it.

Financials
Norway

BMC@DNB

DNB runs shared services on BMC so ownership is obvious when work stalls.

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