Solution

Appian
All Appian customer value stories (93)
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Linear
Appian Platform sits in the daily path at Linear, especially for operations analysts.
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Louis Dreyfus
Appian AI sits in the daily path at Louis Dreyfus, especially for operations analysts.
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Maersk
A Appian AI rollout at Maersk took back-office automation out of inboxes and into a named queue.
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Marathon Petroleum
When IT service requests outgrew homegrown tracking, Marathon Petroleum brought in Appian.
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Matillion
A Process HQ rollout at Matillion took back-office automation out of inboxes and into a named queue.
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Mohawk Industries
In the United States, Mohawk Industries relies on Appian for shared services.
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Mondelez International
Mondelez International folded Appian Platform into back-office automation so operations analysts share one view of repetitive desktop work.
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Murata Manufacturing
Teams at Murata Manufacturing moved employee requests onto Appian after local tools started to collide.
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Museum of London Archaeology (MOLA)
Operations analysts at Museum of London Archaeology (MOLA) review repetitive desktop work in Appian AI rather than in personal files.
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N26
Shared Process HQ workspaces help N26 keep IT service management honest across teams.
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National Instruments
When IT service requests outgrew homegrown tracking, National Instruments brought in Appian.
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Nestle
Operations analysts at Nestle review repetitive desktop work in Appian Data Fabric rather than in personal files.
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Nokian Tyres
Appian is how Nokian Tyres keeps IT service requests visible to people who have to act on it.
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Norfolk Southern
A Appian AI rollout at Norfolk Southern took back-office automation out of inboxes and into a named queue.
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Olam
Olam uses Process HQ to take incidents and requests through a single workflow instead of email chains.
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ONGC
Appian Data Fabric sits in the daily path at ONGC, especially for operations analysts.
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OpenAI
Shared Appian Platform workspaces help OpenAI keep IT service management honest across teams.
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PagerDuty
Shared Process HQ workspaces help PagerDuty keep IT service management honest across teams.
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Publicis Groupe
Publicis Groupe uses Process HQ to take incidents and requests through a single workflow instead of email chains.
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Ramboll
Teams at Ramboll moved employee requests onto Appian after local tools started to collide.
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Restaurant Brands International
A Appian AI rollout at Restaurant Brands International took back-office automation out of inboxes and into a named queue.
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Rio Tinto
Rio Tinto runs shared services on Appian so ownership is obvious when work stalls.
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Schlumberger
Teams at Schlumberger moved employee requests onto Appian after local tools started to collide.
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Skyscanner Ltd.
Consumer Discretionary teams at Skyscanner Ltd. treat Appian as the working layer for shared services.