Solution

Appian
All Appian customer value stories (93)
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Costco
Operations analysts at Costco review repetitive desktop work in Appian Data Fabric rather than in personal files.
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CSX
When IT service requests outgrew homegrown tracking, CSX brought in Appian.
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Customer
Customer asked for a cleaner operating picture of employee requests. Appian is what they run.
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Darigold
When IT service requests outgrew homegrown tracking, Darigold brought in Appian.
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DoorDash
A Appian Platform rollout at DoorDash took back-office automation out of inboxes and into a named queue.
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Fast Retailing
In Japan, Fast Retailing relies on Appian for shared services.
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Freeport-McMoRan
Appian is how Freeport-McMoRan keeps IT service requests visible to people who have to act on it.
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Fujitsu
In Japan, Fujitsu relies on Appian for shared services.
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GoPro
GoPro asked for a cleaner operating picture of employee requests. Appian is what they run.
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Harness
Appian is how Harness keeps IT service requests visible to people who have to act on it.
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Hexagon AB
Hexagon AB asked for a cleaner operating picture of employee requests. Appian is what they run.
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Hilton
When IT service requests outgrew homegrown tracking, Hilton brought in Appian.
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Hitachi
A Appian RPA rollout at Hitachi took back-office automation out of inboxes and into a named queue.
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HSBC
Appian is how HSBC keeps IT service requests visible to people who have to act on it.
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Imperial Oil
Appian is how Imperial Oil keeps IT service requests visible to people who have to act on it.
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Infineon
Appian is how Infineon keeps IT service requests visible to people who have to act on it.
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Intesa Sanpaolo
Intesa Sanpaolo standardized IT service requests on Appian instead of keeping parallel copies.
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Ivanti
Operations analysts at Ivanti review repetitive desktop work in Appian Data Fabric rather than in personal files.
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Jacobs
Teams at Jacobs moved employee requests onto Appian after local tools started to collide.
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John Lewis Partnership
A Process HQ rollout at John Lewis Partnership took back-office automation out of inboxes and into a named queue.
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KeyCorp
KeyCorp asked for a cleaner operating picture of employee requests. Appian is what they run.
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Lacework
Lacework standardized IT service requests on Appian instead of keeping parallel copies.
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Leclerc
Appian is how Leclerc keeps IT service requests visible to people who have to act on it.
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Linde
Linde folded Appian Platform into back-office automation so operations analysts share one view of repetitive desktop work.