Story
Appian
SchlumbergerHow Schlumberger Runs Shared Services on Appian Data Fabric
Schlumberger, an energy organization in the United States, uses Appian Data Fabric from Appian to support shared services for HR, facilities, and finance ops.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because employee requests has a clear owner |
| Productivity | Handoffs in shared services sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how shared services actually runs |
Story
Schlumberger is based in the United States and runs energy operations at a scale where employee requests cannot live in side channels. HR, facilities, and finance ops were reconciling competing copies of the same work, which slowed shared services and hid who owned the next step.
The company runs shared services on Appian, with Appian Data Fabric as the product HR, facilities, and finance ops actually open. Appian is a process automation platform that combines low-code apps, data fabric, and robotic automation for operations teams. For Schlumberger, that means HR, facilities, and finance ops can open one workflow, see employee requests, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for employee requests.
