Solution

ServiceNow
All ServiceNow customer value stories (155)
ServiceNow@
Booking Holdings
Shared IT Operations Management workspaces help Booking Holdings keep IT service management honest across teams.
ServiceNow@
BYD Electronics
A Customer Service Management rollout at BYD Electronics took back-office automation out of inboxes and into a named queue.
ServiceNow@
Carlyle Group
ServiceNow is how Carlyle Group keeps IT service requests visible to people who have to act on it.
ServiceNow@
Check Point Software
HR Service Delivery became the place Check Point Software uses to hand stable, rules-based tasks to software robots so people handle exceptions.
ServiceNow@
Cheniere Energy
When IT service requests outgrew homegrown tracking, Cheniere Energy brought in ServiceNow.
ServiceNow@
Chewy
A Customer Service Management rollout at Chewy took back-office automation out of inboxes and into a named queue.
ServiceNow@
Church and Dwight
In the United States, Church and Dwight relies on ServiceNow for shared services.
ServiceNow@
Clearbit
Clearbit asked for a cleaner operating picture of employee requests. ServiceNow is what they run.
ServiceNow@
Cleveland-Cliffs
Cleveland-Cliffs uses HR Service Delivery to take incidents and requests through a single workflow instead of email chains.
ServiceNow@
CLP Holdings
Utilities teams at CLP Holdings treat ServiceNow as the working layer for shared services.
ServiceNow@
Cognizant
ServiceNow is how Cognizant keeps IT service requests visible to people who have to act on it.
ServiceNow@
CoreWeave
Shared IT Service Management workspaces help CoreWeave keep IT service management honest across teams.
ServiceNow@
Credit Agricole
A HR Service Delivery rollout at Credit Agricole took back-office automation out of inboxes and into a named queue.
ServiceNow@
Cummins
Cummins uses IT Service Management to take incidents and requests through a single workflow instead of email chains.
ServiceNow@
Daimler Truck
Daimler Truck runs shared services on ServiceNow so ownership is obvious when work stalls.
ServiceNow@
Danske Bank
Danske Bank asked for a cleaner operating picture of employee requests. ServiceNow is what they run.
ServiceNow@
Datadog
In the United States, Datadog relies on ServiceNow for shared services.
ServiceNow@
Deloitte
20%-50% productivity increase across business units, up to 20% reduction in days sales outstanding, and four-to-five fold ROI in workflow efficiencies.
ServiceNow@
Deutsche Bank
In Germany, Deutsche Bank relies on ServiceNow for shared services.
ServiceNow@
Duke Energy
Duke Energy uses IT Operations Management to take incidents and requests through a single workflow instead of email chains.
ServiceNow@
EDF
Teams at EDF moved employee requests onto ServiceNow after local tools started to collide.
ServiceNow@
First Quantum Minerals
Operations analysts at First Quantum Minerals review repetitive desktop work in HR Service Delivery rather than in personal files.
ServiceNow@
Fortescue
Fortescue uses Now Assist to take incidents and requests through a single workflow instead of email chains.
ServiceNow@
Fortune Brands
When IT service requests outgrew homegrown tracking, Fortune Brands brought in ServiceNow.