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Solution

ServiceNow

All ServiceNow customer value stories (155)

Information Technology
United States

ServiceNow@Unity Software

When IT service requests outgrew homegrown tracking, Unity Software brought in ServiceNow.

Health Care
United States

ServiceNow@Universal Health Services

ServiceNow is how Universal Health Services keeps IT service requests visible to people who have to act on it.

Energy
United States

ServiceNow@Valero Energy

Valero Energy asked for a cleaner operating picture of employee requests. ServiceNow is what they run.

Real Estate
United States

ServiceNow@Ventas

Ventas asked for a cleaner operating picture of employee requests. ServiceNow is what they run.

Consumer Discretionary
United States

ServiceNow@Warby Parker

Warby Parker uses Now Assist to take incidents and requests through a single workflow instead of email chains.

Information Technology
United States

ServiceNow@Webflow

Information Technology teams at Webflow treat ServiceNow as the working layer for shared services.

Communication Services
United States

ServiceNow@WhatsApp

WhatsApp runs shared services on ServiceNow so ownership is obvious when work stalls.

Consumer Discretionary
United States

ServiceNow@Whirlpool

Whirlpool uses Now Assist to take incidents and requests through a single workflow instead of email chains.

Industrials
Netherlands

ServiceNow@Wolters Kluwer

Wolters Kluwer standardized IT service requests on ServiceNow instead of keeping parallel copies.

Information Technology
United States

ServiceNow@Zoom

75% reduction in manual application access requests, 30% of key processes automated, and 2K HR tickets handled monthly across 8,000+ global employees.

Communication Services
United States

ServiceNow@Zynga

Zynga folded HR Service Delivery into back-office automation so operations analysts share one view of repetitive desktop work.

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