Solution

ServiceNow
All ServiceNow customer value stories (155)
ServiceNow@
Unity Software
When IT service requests outgrew homegrown tracking, Unity Software brought in ServiceNow.
ServiceNow@
Universal Health Services
ServiceNow is how Universal Health Services keeps IT service requests visible to people who have to act on it.
ServiceNow@
Valero Energy
Valero Energy asked for a cleaner operating picture of employee requests. ServiceNow is what they run.
ServiceNow@
Ventas
Ventas asked for a cleaner operating picture of employee requests. ServiceNow is what they run.
ServiceNow@
Warby Parker
Warby Parker uses Now Assist to take incidents and requests through a single workflow instead of email chains.
ServiceNow@
Webflow
Information Technology teams at Webflow treat ServiceNow as the working layer for shared services.
ServiceNow@
WhatsApp
WhatsApp runs shared services on ServiceNow so ownership is obvious when work stalls.
ServiceNow@
Whirlpool
Whirlpool uses Now Assist to take incidents and requests through a single workflow instead of email chains.
ServiceNow@
Wolters Kluwer
Wolters Kluwer standardized IT service requests on ServiceNow instead of keeping parallel copies.
ServiceNow@
Zoom
75% reduction in manual application access requests, 30% of key processes automated, and 2K HR tickets handled monthly across 8,000+ global employees.
ServiceNow@
Zynga
Zynga folded HR Service Delivery into back-office automation so operations analysts share one view of repetitive desktop work.