Story
PagerDuty@
Murata Manufacturing
Murata Manufacturing Brings Security Telemetry onto PagerDuty
Murata Manufacturing, an information technology organization in Japan, uses AIOps from PagerDuty to support detection engineering for detection engineers.
Murata Manufacturing folded AIOps into detection engineering so detection engineers share one view of security telemetry.
“Information Technology work at Murata Manufacturing spans more than one site, even when headquarters sits in Japan.”
“Detection engineers asked for a shared way to run detection engineering without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Detection engineers work from the same AIOps record for security telemetry |
| Risk and compliance | Security telemetry can be reviewed without waiting on a personal export |
| Capability | Detection engineering stays visible to adjacent teams through AIOps |
Story
Information Technology work at Murata Manufacturing spans more than one site, even when headquarters sits in Japan. Security telemetry was splitting across regional habits. Detection engineers asked for a shared way to run detection engineering without freezing local judgment.
PagerDuty (AIOps) is what they standardized on. PagerDuty is an operations cloud for incident response, on-call, and event intelligence used by digital operations teams. Murata Manufacturing uses it as the system of record for security telemetry, with detection engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
