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Solution

Salesforce

All Salesforce customer value stories (93)

Information Technology
United States

Salesforce@StreamSets

Shared Data Cloud workspaces help StreamSets keep customer data operations honest across teams.

Consumer Discretionary
Japan

Salesforce@Subaru

Marketing Cloud sits in the daily path at Subaru, especially for agents and team leads.

Financials
United Kingdom

Salesforce@SumUp

SumUp standardized case handling on Salesforce instead of keeping parallel copies.

Information Technology
Germany

Salesforce@SUSE

Salesforce is how SUSE keeps pipeline and account data visible to people who have to act on it.

Health Care
Japan

Salesforce@Takeda

In Japan, Takeda relies on Salesforce for customer data operations.

Energy
Canada

Salesforce@TC Energy

TC Energy uses Marketing Cloud to stitch identities so service, sales, and marketing share a working profile.

Information Technology
United States

Salesforce@Tealium

Slack sits in the daily path at Tealium, especially for agents and team leads.

Communication Services
United States

Salesforce@The Trade Desk

The Trade Desk uses Data Cloud to run campaigns against a governed audience rather than exported lists.

Utilities
Japan

Salesforce@Tohoku Electric Power Network

Slack became the place Tohoku Electric Power Network uses to stitch identities so service, sales, and marketing share a working profile.

Information Technology
Japan

Salesforce@Tokyo Electron

A Slack rollout at Tokyo Electron took lifecycle marketing out of inboxes and into a named queue.

Consumer Discretionary
United States

Salesforce@Tractor Supply

Tractor Supply runs customer data operations on Salesforce so ownership is obvious when work stalls.

Information Technology
Germany

Salesforce@Travis CI

Slack became the place Travis CI uses to keep customer context in one place instead of scattered spreadsheets.

Financials
United States

Salesforce@Truist

Truist standardized pipeline and account data on Salesforce instead of keeping parallel copies.

Materials
United States

Salesforce@United States Steel

Salesforce is how United States Steel keeps case handling visible to people who have to act on it.

Consumer Staples
United States

Salesforce@US Foods

Consumer Staples teams at US Foods treat Salesforce as the working layer for revenue operations.

Consumer Staples
United States

Salesforce@Walmart

In the United States, Walmart relies on Salesforce for customer data operations.

Consumer Discretionary
United States

Salesforce@Wayfair

Consumer Discretionary teams at Wayfair treat Salesforce as the working layer for customer data operations.

Information Technology
United States

Salesforce@Waymo

When campaign execution outgrew homegrown tracking, Waymo brought in Salesforce.

Information Technology
United States

Salesforce@Webex

Teams at Webex moved case handling onto Salesforce after local tools started to collide.

Consumer Discretionary
United States

Salesforce@Williams-Sonoma

Consumer Discretionary teams at Williams-Sonoma treat Salesforce as the working layer for revenue operations.

Information Technology
United States

Salesforce@Zoox

Data and experience teams at Zoox review customer profiles in Data Cloud rather than in personal files.

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