Solution

Salesforce
All Salesforce customer value stories (93)
Salesforce@
Novo Nordisk
Novo Nordisk folded Service Cloud into lifecycle marketing so marketers and ops share one view of campaign execution.
Salesforce@
Olam
Olam runs revenue operations on Salesforce so ownership is obvious when work stalls.
Salesforce@
OPPO
Sellers and partner managers at OPPO review pipeline and account data in Sales Cloud rather than in personal files.
Salesforce@
Penske Automotive
Penske Automotive standardized customer profiles on Salesforce instead of keeping parallel copies.
Salesforce@
Phillips 66
Teams at Phillips 66 moved customer profiles onto Salesforce after local tools started to collide.
Salesforce@
Phoenix Contact
Agents and team leads at Phoenix Contact review case handling in Sales Cloud rather than in personal files.
Salesforce@
PPL
Utilities teams at PPL treat Salesforce as the working layer for lifecycle marketing.
Salesforce@
Procter and Gamble
Procter and Gamble runs revenue operations on Salesforce so ownership is obvious when work stalls.
Salesforce@
PTT
Teams at PTT moved case handling onto Salesforce after local tools started to collide.
Salesforce@
Pure Storage
Pure Storage runs lifecycle marketing on Salesforce so ownership is obvious when work stalls.
Salesforce@
Rakuten
In Japan, Rakuten relies on Salesforce for customer service operations.
Salesforce@
Ralph Lauren
Ralph Lauren standardized customer profiles on Salesforce instead of keeping parallel copies.
Salesforce@
Revolut
Revolut uses Sales Cloud to stitch identities so service, sales, and marketing share a working profile.
Salesforce@
RWE
When case handling outgrew homegrown tracking, RWE brought in Salesforce.
Salesforce@
Ryanair
Industrials teams at Ryanair treat Salesforce as the working layer for revenue operations.
Salesforce@
Sanofi
In France, Sanofi relies on Salesforce for lifecycle marketing.
Salesforce@
Seiko Epson
Marketing Cloud sits in the daily path at Seiko Epson, especially for agents and team leads.
Salesforce@
SenseTime
Service Cloud became the place SenseTime uses to keep customer context in one place instead of scattered spreadsheets.
Salesforce@
Shopify
Data Cloud became the place Shopify uses to route and resolve customer issues with the same record sellers already use.
Salesforce@
Simon Property Group
Agents and team leads at Simon Property Group review case handling in Sales Cloud rather than in personal files.
Salesforce@
Smith and Nephew
When campaign execution outgrew homegrown tracking, Smith and Nephew brought in Salesforce.
Salesforce@
Societe Generale
Societe Generale runs customer data operations on Salesforce so ownership is obvious when work stalls.
Salesforce@
Statkraft
Sellers and partner managers at Statkraft review pipeline and account data in Marketing Cloud rather than in personal files.
Salesforce@
StoneX
StoneX standardized pipeline and account data on Salesforce instead of keeping parallel copies.