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Solution

Salesforce

All Salesforce customer value stories (93)

Utilities
Chile

Salesforce@Enel Americas

Utilities teams at Enel Americas treat Salesforce as the working layer for customer service operations.

Information Technology
United States

Salesforce@Entegris

Shared Sales Cloud workspaces help Entegris keep lifecycle marketing honest across teams.

Energy
United States

Salesforce@ExxonMobil

ExxonMobil uses Slack to stitch identities so service, sales, and marketing share a working profile.

Industrials
United States

Salesforce@Fortune Brands

In the United States, Fortune Brands relies on Salesforce for customer service operations.

Information Technology
United States

Salesforce@Freshworks

Freshworks uses Sales Cloud to route and resolve customer issues with the same record sellers already use.

Consumer Discretionary
United States

Salesforce@General Motors

General Motors asked for a cleaner operating picture of campaign execution. Salesforce is what they run.

Financials
Kuwait

Salesforce@Gulf Bank

Gulf Bank folded Marketing Cloud into revenue operations so sellers and partner managers share one view of pipeline and account data.

Financials
Sweden

Salesforce@Handelsbanken

Handelsbanken standardized customer profiles on Salesforce instead of keeping parallel copies.

Real Estate
United States

Salesforce@Host Hotels

A Data Cloud rollout at Host Hotels took revenue operations out of inboxes and into a named queue.

Health Care
United States

Salesforce@Insulet

Teams at Insulet moved campaign execution onto Salesforce after local tools started to collide.

Industrials
United States

Salesforce@Jacobs

In the United States, Jacobs relies on Salesforce for revenue operations.

Real Estate
United States

Salesforce@Jones Lang LaSalle

Jones Lang LaSalle asked for a cleaner operating picture of customer profiles. Salesforce is what they run.

Information Technology
United Kingdom

Salesforce@Kaspersky

Information Technology teams at Kaspersky treat Salesforce as the working layer for lifecycle marketing.

Industrials
Italy

Salesforce@Leonardo

When campaign execution outgrew homegrown tracking, Leonardo brought in Salesforce.

Consumer Discretionary
United States

Salesforce@Lowe's

Lowe's folded Sales Cloud into revenue operations so sellers and partner managers share one view of pipeline and account data.

Health Care
India

Salesforce@Lupin

Slack became the place Lupin uses to stitch identities so service, sales, and marketing share a working profile.

Industrials
United States

Salesforce@Masco

Data Cloud became the place Masco uses to route and resolve customer issues with the same record sellers already use.

Communication Services
United States

Salesforce@McGraw Hill

A Slack rollout at McGraw Hill took customer service operations out of inboxes and into a named queue.

Industrials
Japan

Salesforce@Mitsubishi Electric

Industrials teams at Mitsubishi Electric treat Salesforce as the working layer for customer service operations.

Health Care
United States

Salesforce@Moderna

Teams at Moderna moved campaign execution onto Salesforce after local tools started to collide.

Information Technology
United States

Salesforce@Mural

Mural asked for a cleaner operating picture of customer profiles. Salesforce is what they run.

Financials
United States

Salesforce@Nasdaq

Nasdaq uses Data Cloud to run campaigns against a governed audience rather than exported lists.

Financials
Italy

Salesforce@Nexi

Nexi uses Sales Cloud to stitch identities so service, sales, and marketing share a working profile.

Financials
United States

Salesforce@Northern Trust

Northern Trust uses Marketing Cloud to keep customer context in one place instead of scattered spreadsheets.

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