Solution

Salesforce
All Salesforce customer value stories (93)
Salesforce@
Enel Americas
Utilities teams at Enel Americas treat Salesforce as the working layer for customer service operations.
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Entegris
Shared Sales Cloud workspaces help Entegris keep lifecycle marketing honest across teams.
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ExxonMobil
ExxonMobil uses Slack to stitch identities so service, sales, and marketing share a working profile.
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Fortune Brands
In the United States, Fortune Brands relies on Salesforce for customer service operations.
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Freshworks
Freshworks uses Sales Cloud to route and resolve customer issues with the same record sellers already use.
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General Motors
General Motors asked for a cleaner operating picture of campaign execution. Salesforce is what they run.
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Gulf Bank
Gulf Bank folded Marketing Cloud into revenue operations so sellers and partner managers share one view of pipeline and account data.
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Handelsbanken
Handelsbanken standardized customer profiles on Salesforce instead of keeping parallel copies.
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Host Hotels
A Data Cloud rollout at Host Hotels took revenue operations out of inboxes and into a named queue.
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Insulet
Teams at Insulet moved campaign execution onto Salesforce after local tools started to collide.
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Jacobs
In the United States, Jacobs relies on Salesforce for revenue operations.
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Jones Lang LaSalle
Jones Lang LaSalle asked for a cleaner operating picture of customer profiles. Salesforce is what they run.
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Kaspersky
Information Technology teams at Kaspersky treat Salesforce as the working layer for lifecycle marketing.
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Leonardo
When campaign execution outgrew homegrown tracking, Leonardo brought in Salesforce.
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Lowe's
Lowe's folded Sales Cloud into revenue operations so sellers and partner managers share one view of pipeline and account data.
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Lupin
Slack became the place Lupin uses to stitch identities so service, sales, and marketing share a working profile.
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Masco
Data Cloud became the place Masco uses to route and resolve customer issues with the same record sellers already use.
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McGraw Hill
A Slack rollout at McGraw Hill took customer service operations out of inboxes and into a named queue.
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Mitsubishi Electric
Industrials teams at Mitsubishi Electric treat Salesforce as the working layer for customer service operations.
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Moderna
Teams at Moderna moved campaign execution onto Salesforce after local tools started to collide.
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Mural
Mural asked for a cleaner operating picture of customer profiles. Salesforce is what they run.
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Nasdaq
Nasdaq uses Data Cloud to run campaigns against a governed audience rather than exported lists.
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Nexi
Nexi uses Sales Cloud to stitch identities so service, sales, and marketing share a working profile.
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Northern Trust
Northern Trust uses Marketing Cloud to keep customer context in one place instead of scattered spreadsheets.