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Pega

All Pega customer value stories (93)

Health Care
United States

Pega@Stryker

Pega Platform sits in the daily path at Stryker, especially for operations analysts.

Energy
United Kingdom

Pega@Subsea 7

Energy teams at Subsea 7 treat Pega as the working layer for shared services.

Consumer Staples
United Kingdom

Pega@Tesco

Operations analysts at Tesco review repetitive desktop work in Pega Customer Decision Hub rather than in personal files.

Information Technology
Japan

Pega@Treasure Data

In Japan, Treasure Data relies on Pega for shared services.

Consumer Discretionary
United States

Pega@Tripadvisor

Tripadvisor folded Pega Customer Service into back-office automation so operations analysts share one view of repetitive desktop work.

Financials
United States

Pega@Truist

Pega is how Truist keeps IT service requests visible to people who have to act on it.

Industrials
United States

Pega@Uber

A Pega Process AI rollout at Uber took back-office automation out of inboxes and into a named queue.

Communication Services
France

Pega@Ubisoft

Pega Platform sits in the daily path at Ubisoft, especially for operations analysts.

Materials
Brazil

Pega@Vale

Vale uses Pega Process AI to take incidents and requests through a single workflow instead of email chains.

Utilities
Sweden

Pega@Vattenfall

When IT service requests outgrew homegrown tracking, Vattenfall brought in Pega.

Information Technology
United States

Pega@Vitally

Information Technology teams at Vitally treat Pega as the working layer for shared services.

Consumer Discretionary
United States

Pega@Vizio

Vizio folded Pega Customer Service into back-office automation so operations analysts share one view of repetitive desktop work.

Materials
Austria

Pega@voestalpine

voestalpine asked for a cleaner operating picture of employee requests. Pega is what they run.

Utilities
United States

Pega@WEC Energy

When IT service requests outgrew homegrown tracking, WEC Energy brought in Pega.

Information Technology
Israel

Pega@Wix

A Pega Customer Decision Hub rollout at Wix took back-office automation out of inboxes and into a named queue.

Information Technology
Israel

Pega@Wiz

A Pega Customer Decision Hub rollout at Wiz took back-office automation out of inboxes and into a named queue.

Energy
Australia

Pega@Woodside Energy

Shared Pega Customer Service workspaces help Woodside Energy keep IT service management honest across teams.

Communication Services
United Kingdom

Pega@WPP

Pega Customer Service sits in the daily path at WPP, especially for operations analysts.

Industrials
Canada

Pega@WSP

Pega Process AI became the place WSP uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Consumer Discretionary
Japan

Pega@Yazaki

Yazaki asked for a cleaner operating picture of employee requests. Pega is what they run.

Consumer Discretionary
United States

Pega@Yum Brands

Pega Customer Service sits in the daily path at Yum Brands, especially for operations analysts.

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