Solution

Pega
All Pega customer value stories (93)
Pega@
Stryker
Pega Platform sits in the daily path at Stryker, especially for operations analysts.
Pega@
Subsea 7
Energy teams at Subsea 7 treat Pega as the working layer for shared services.
Pega@
Tesco
Operations analysts at Tesco review repetitive desktop work in Pega Customer Decision Hub rather than in personal files.
Pega@Treasure Data
In Japan, Treasure Data relies on Pega for shared services.
Pega@
Tripadvisor
Tripadvisor folded Pega Customer Service into back-office automation so operations analysts share one view of repetitive desktop work.
Pega@
Truist
Pega is how Truist keeps IT service requests visible to people who have to act on it.
Pega@
Uber
A Pega Process AI rollout at Uber took back-office automation out of inboxes and into a named queue.
Pega@
Ubisoft
Pega Platform sits in the daily path at Ubisoft, especially for operations analysts.
Pega@
Vale
Vale uses Pega Process AI to take incidents and requests through a single workflow instead of email chains.
Pega@
Vattenfall
When IT service requests outgrew homegrown tracking, Vattenfall brought in Pega.
Pega@
Vitally
Information Technology teams at Vitally treat Pega as the working layer for shared services.
Pega@
Vizio
Vizio folded Pega Customer Service into back-office automation so operations analysts share one view of repetitive desktop work.
Pega@
voestalpine
voestalpine asked for a cleaner operating picture of employee requests. Pega is what they run.
Pega@
WEC Energy
When IT service requests outgrew homegrown tracking, WEC Energy brought in Pega.
Pega@
Wix
A Pega Customer Decision Hub rollout at Wix took back-office automation out of inboxes and into a named queue.
Pega@
Wiz
A Pega Customer Decision Hub rollout at Wiz took back-office automation out of inboxes and into a named queue.
Pega@
Woodside Energy
Shared Pega Customer Service workspaces help Woodside Energy keep IT service management honest across teams.
Pega@
WPP
Pega Customer Service sits in the daily path at WPP, especially for operations analysts.
Pega@
WSP
Pega Process AI became the place WSP uses to hand stable, rules-based tasks to software robots so people handle exceptions.
Pega@
Yazaki
Yazaki asked for a cleaner operating picture of employee requests. Pega is what they run.
Pega@
Yum Brands
Pega Customer Service sits in the daily path at Yum Brands, especially for operations analysts.