Skip to content
solution

Solution

Pega

All Pega customer value stories (93)

Industrials
Germany

Pega@Deutsche Bahn

Deutsche Bahn asked for a cleaner operating picture of employee requests. Pega is what they run.

Financials
Germany

Pega@Deutsche Bank

Pega Platform sits in the daily path at Deutsche Bank, especially for operations analysts.

Energy
United States

Pega@Diamondback Energy

A Pega Process AI rollout at Diamondback Energy took back-office automation out of inboxes and into a named queue.

Information Technology
United States

Pega@Dogo

Pega is how Dogo keeps IT service requests visible to people who have to act on it.

Industrials
United Kingdom

Pega@easyJet

Pega is how easyJet keeps IT service requests visible to people who have to act on it.

Utilities
United States

Pega@Essential Utilities

Essential Utilities asked for a cleaner operating picture of employee requests. Pega is what they run.

Information Technology
United States

Pega@Fastly

Information Technology teams at Fastly treat Pega as the working layer for shared services.

Industrials
United States

Pega@Fluor

Shared Pega Platform workspaces help Fluor keep IT service management honest across teams.

Consumer Staples
New Zealand

Pega@Fonterra

Fonterra uses Pega Customer Decision Hub to take incidents and requests through a single workflow instead of email chains.

Information Technology
United States

Pega@Gladly

Gladly asked for a cleaner operating picture of employee requests. Pega is what they run.

Financials
United States

Pega@Goldman Sachs

Goldman Sachs uses Pega Customer Decision Hub to take incidents and requests through a single workflow instead of email chains.

Health Care
United States

Pega@HCA Healthcare

Pega Customer Decision Hub became the place HCA Healthcare uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Health Care
United Kingdom

Pega@Hikma

Hikma folded Pega Smart Claims into back-office automation so operations analysts share one view of repetitive desktop work.

Materials
Japan

Pega@JFE Holdings

Materials teams at JFE Holdings treat Pega as the working layer for shared services.

Information Technology
Japan

Pega@Kyocera

Shared Pega Smart Claims workspaces help Kyocera keep IT service management honest across teams.

Information Technology
United States

Pega@Lacework

Lacework uses Pega Customer Decision Hub to take incidents and requests through a single workflow instead of email chains.

Consumer Staples
France

Pega@Lactalis

Lactalis runs shared services on Pega so ownership is obvious when work stalls.

Information Technology
United States

Pega@Lemtrans

In the United States, Lemtrans relies on Pega for shared services.

Consumer Discretionary
United States

Pega@Lowe's

Lowe's runs shared services on Pega so ownership is obvious when work stalls.

Health Care
United States

Pega@Mass General Brigham

Teams at Mass General Brigham moved employee requests onto Pega after local tools started to collide.

Health Care
United States

Pega@Mayo Clinic

Mayo Clinic asked for a cleaner operating picture of employee requests. Pega is what they run.

Information Technology
United States

Pega@Midjourney

In the United States, Midjourney relies on Pega for shared services.

Industrials
Japan

Pega@Mitsubishi Electric

Pega Platform sits in the daily path at Mitsubishi Electric, especially for operations analysts.

Financials
United States

Pega@Morgan Stanley

Pega Customer Service sits in the daily path at Morgan Stanley, especially for operations analysts.

Search Valuerepo

Search stories, solutions, customers, and more.

Type to search stories, solutions, and companies

View all