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Solution

BMC

All BMC customer value stories (93)

Consumer Discretionary
United States

BMC@Skechers

A BMC Helix rollout at Skechers took back-office automation out of inboxes and into a named queue.

Information Technology
Netherlands

BMC@Sketch

In the Netherlands, Sketch relies on BMC for shared services.

Information Technology
China

BMC@SMIC

SMIC asked for a cleaner operating picture of employee requests. BMC is what they run.

Materials
United States

BMC@Southern Copper

When IT service requests outgrew homegrown tracking, Southern Copper brought in BMC.

Utilities
Norway

BMC@Statkraft

BMC is how Statkraft keeps IT service requests visible to people who have to act on it.

Communication Services
Finland

BMC@Supercell

In Finland, Supercell relies on BMC for shared services.

Information Technology
United States

BMC@Synack

Synack asked for a cleaner operating picture of employee requests. BMC is what they run.

Financials
United States

BMC@T. Rowe Price

Financials teams at T. Rowe Price treat BMC as the working layer for shared services.

Communication Services
China

BMC@Tencent Games

Tencent Games folded BMC Helix into back-office automation so operations analysts share one view of repetitive desktop work.

Consumer Staples
United States

BMC@Tyson Foods

Teams at Tyson Foods moved employee requests onto BMC after local tools started to collide.

Consumer Discretionary
United States

BMC@Under Armour

BMC Helix became the place Under Armour uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Utilities
Germany

BMC@Uniper

Uniper standardized IT service requests on BMC instead of keeping parallel copies.

Utilities
United Kingdom

BMC@United Utilities

Teams at United Utilities moved employee requests onto BMC after local tools started to collide.

Communication Services
United States

BMC@Verizon

Verizon asked for a cleaner operating picture of employee requests. BMC is what they run.

Consumer Discretionary
United States

BMC@Viking Cruises

Viking Cruises runs shared services on BMC so ownership is obvious when work stalls.

Consumer Discretionary
United States

BMC@Visteon

Visteon asked for a cleaner operating picture of employee requests. BMC is what they run.

Consumer Discretionary
United States

BMC@Vizio

Vizio uses AMI to take incidents and requests through a single workflow instead of email chains.

Communication Services
United States

BMC@Warner Music Group

In the United States, Warner Music Group relies on BMC for shared services.

Utilities
United States

BMC@WEC Energy

BMC is how WEC Energy keeps IT service requests visible to people who have to act on it.

Information Technology
United States

BMC@Whitbread

Whitbread runs shared services on BMC so ownership is obvious when work stalls.

Information Technology
United States

BMC@ZoomInfo

ZoomInfo asked for a cleaner operating picture of employee requests. BMC is what they run.

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