Solution

BMC
All BMC customer value stories (93)
BMC@
Skechers
A BMC Helix rollout at Skechers took back-office automation out of inboxes and into a named queue.
BMC@
Sketch
In the Netherlands, Sketch relies on BMC for shared services.
BMC@
SMIC
SMIC asked for a cleaner operating picture of employee requests. BMC is what they run.
BMC@
Southern Copper
When IT service requests outgrew homegrown tracking, Southern Copper brought in BMC.
BMC@
Statkraft
BMC is how Statkraft keeps IT service requests visible to people who have to act on it.
BMC@
Supercell
In Finland, Supercell relies on BMC for shared services.
BMC@
Synack
Synack asked for a cleaner operating picture of employee requests. BMC is what they run.
BMC@
T. Rowe Price
Financials teams at T. Rowe Price treat BMC as the working layer for shared services.
BMC@
Tencent Games
Tencent Games folded BMC Helix into back-office automation so operations analysts share one view of repetitive desktop work.
BMC@
Tyson Foods
Teams at Tyson Foods moved employee requests onto BMC after local tools started to collide.
BMC@
Under Armour
BMC Helix became the place Under Armour uses to hand stable, rules-based tasks to software robots so people handle exceptions.
BMC@
Uniper
Uniper standardized IT service requests on BMC instead of keeping parallel copies.
BMC@
United Utilities
Teams at United Utilities moved employee requests onto BMC after local tools started to collide.
BMC@
Verizon
Verizon asked for a cleaner operating picture of employee requests. BMC is what they run.
BMC@
Viking Cruises
Viking Cruises runs shared services on BMC so ownership is obvious when work stalls.
BMC@
Visteon
Visteon asked for a cleaner operating picture of employee requests. BMC is what they run.
BMC@
Vizio
Vizio uses AMI to take incidents and requests through a single workflow instead of email chains.
BMC@
Warner Music Group
In the United States, Warner Music Group relies on BMC for shared services.
BMC@
WEC Energy
BMC is how WEC Energy keeps IT service requests visible to people who have to act on it.
BMC@
Whitbread
Whitbread runs shared services on BMC so ownership is obvious when work stalls.
BMC@
ZoomInfo
ZoomInfo asked for a cleaner operating picture of employee requests. BMC is what they run.