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Qualtrics

All Qualtrics customer value stories (93)

Utilities
Brazil

Qualtrics@Eletrobras

CX and people teams at Eletrobras review experience feedback in Qualtrics XM rather than in personal files.

Communication Services
Sweden

Qualtrics@Embracer Group

When content production outgrew homegrown tracking, Embracer Group brought in Qualtrics.

Energy
United States

Qualtrics@EOG Resources

A EmployeeXM rollout at EOG Resources took research and listening out of inboxes and into a named queue.

Information Technology
United States

Qualtrics@EVERSANA

When content production outgrew homegrown tracking, EVERSANA brought in Qualtrics.

Consumer Discretionary
United States

Qualtrics@Expedia Group

Consumer Discretionary teams at Expedia Group treat Qualtrics as the working layer for experience delivery.

Information Technology
United States

Qualtrics@Five9

Five9 standardized content production on Qualtrics instead of keeping parallel copies.

Information Technology
Taiwan

Qualtrics@Foxconn

Qualtrics is how Foxconn keeps content production visible to people who have to act on it.

Health Care
Germany

Qualtrics@Fresenius

Fresenius standardized content production on Qualtrics instead of keeping parallel copies.

Information Technology
United States

Qualtrics@Freshdesk

Qualtrics Discover became the place Freshdesk uses to collect and act on feedback instead of parking it in a slide.

Communication Services
United States

Qualtrics@Frontier Communications

Frontier Communications folded EmployeeXM into research and listening so CX and people teams share one view of experience feedback.

Energy
Portugal

Qualtrics@Galp

Shared Qualtrics Discover workspaces help Galp keep creative operations honest across teams.

Consumer Discretionary
United States

Qualtrics@General Motors

General Motors folded EmployeeXM into research and listening so CX and people teams share one view of experience feedback.

Industrials
United States

Qualtrics@Gensler

A Qualtrics XM rollout at Gensler took research and listening out of inboxes and into a named queue.

Consumer Discretionary
United States

Qualtrics@Genuine Parts

CustomerXM sits in the daily path at Genuine Parts, especially for CX and people teams.

Information Technology
United States

Qualtrics@Gong

Gong standardized content production on Qualtrics instead of keeping parallel copies.

Consumer Discretionary
United States

Qualtrics@Goodyear

Goodyear asked for a cleaner operating picture of digital journeys. Qualtrics is what they run.

Consumer Discretionary
Indonesia

Qualtrics@GoTo

GoTo runs experience delivery on Qualtrics so ownership is obvious when work stalls.

Consumer Discretionary
Sweden

Qualtrics@H&M

Teams at H&M moved digital journeys onto Qualtrics after local tools started to collide.

Information Technology
United States

Qualtrics@Height

Strategy and Research became the place Height uses to collect and act on feedback instead of parking it in a slide.

Industrials
Japan

Qualtrics@Hino

Industrials teams at Hino treat Qualtrics as the working layer for experience delivery.

Consumer Staples
United Kingdom

Qualtrics@Imperial Brands

Imperial Brands folded EmployeeXM into research and listening so CX and people teams share one view of experience feedback.

Energy
India

Qualtrics@Indian Oil

Qualtrics Discover sits in the daily path at Indian Oil, especially for CX and people teams.

Information Technology
Croatia

Qualtrics@Infobip

Infobip folded Strategy and Research into research and listening so CX and people teams share one view of experience feedback.

Information Technology
United States

Qualtrics@Inovalon

Inovalon folded Qualtrics XM into research and listening so CX and people teams share one view of experience feedback.

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