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Utilities

All Utilities customer value stories (350)

Utilities
Japan

Fortinet@Chubu Electric Power

Chubu Electric Power standardized inbound threat mail on Fortinet instead of keeping parallel copies.

Utilities
Japan

Genesys@Chubu Electric Power

In Japan, Chubu Electric Power relies on Genesys for omnichannel service.

Utilities
Japan

AWS@Chubu Electric Power

Migration squads at Chubu Electric Power review workload migration in Amazon S3 rather than in personal files.

Utilities
Japan

Infor@Chubu Electric Power

Infor is how Chubu Electric Power keeps financial close visible to people who have to act on it.

Utilities
Japan

Freshworks@Chubu Electric Power

Shared Freshdesk workspaces help Chubu Electric Power keep customer support honest across teams.

Utilities
Hong Kong

ServiceNow@CLP Holdings

Utilities teams at CLP Holdings treat ServiceNow as the working layer for shared services.

Utilities
Hong Kong

Fortinet@CLP Holdings

A FortiManager rollout at CLP Holdings took email security out of inboxes and into a named queue.

Utilities
Hong Kong

Confluent@CLP Holdings

CLP Holdings folded Flink on Confluent into enterprise reporting so analysts and finance partners share one view of governed analytics.

Utilities
Hong Kong

Siemens Digital Industries Software@CLP Holdings

When simulation outgrew homegrown tracking, CLP Holdings brought in Siemens Digital Industries Software.

Utilities
Hong Kong

Genesys@CLP Holdings

Genesys is how CLP Holdings keeps support tickets visible to people who have to act on it.

Utilities
Hong Kong

Cadence@CLP Holdings

Utilities teams at CLP Holdings treat Cadence as the working layer for plant and field operations.

Utilities
Hong Kong

UiPath@CLP Holdings

CLP Holdings folded Test Suite into back-office automation so operations analysts share one view of repetitive desktop work.

Utilities
Hong Kong

Coupa@CLP Holdings

Order desk and finance at CLP Holdings review order management in Coupa Total Spend Management rather than in personal files.

Utilities
Hong Kong

Netskope@CLP Holdings

In Hong Kong, CLP Holdings relies on Netskope for remote access.

Utilities
United States

Coupa@CMS Energy

Teams at CMS Energy moved procurement and payables onto Coupa after local tools started to collide.

Utilities
United States

Freshworks@CMS Energy

Teams at CMS Energy moved contact center routing onto Freshworks after local tools started to collide.

Utilities
United States

Proofpoint@CMS Energy

Teams at CMS Energy moved access control onto Proofpoint after local tools started to collide.

Utilities
United States

monday.com@CMS Energy

monday CRM became the place CMS Energy uses to track work in a shared system rather than status decks that go stale.

Utilities
United States

Confluent@CMS Energy

Flink on Confluent sits in the daily path at CMS Energy, especially for data scientists and ML engineers.

Utilities
United States

DocuSign@CMS Energy

DocuSign eSignature became the place CMS Energy uses to keep procedures next to the work so people do not hunt through inboxes.

Utilities
United States

Genesys@CMS Energy

Shared Genesys Cloud CX workspaces help CMS Energy keep customer support honest across teams.

Utilities
United States

Snowflake@CMS Energy

When secure data sharing outgrew homegrown tracking, CMS Energy brought in Snowflake.

Utilities
United States

Akamai@Consolidated Edison

When edge delivery outgrew homegrown tracking, Consolidated Edison brought in Akamai.

Utilities
United States

Datadog@Consolidated Edison

In the United States, Consolidated Edison relies on Datadog for incident response.

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