Industry
Utilities
All Utilities customer value stories (350)
Fortinet@
Chubu Electric Power
Chubu Electric Power standardized inbound threat mail on Fortinet instead of keeping parallel copies.
Genesys@
Chubu Electric Power
In Japan, Chubu Electric Power relies on Genesys for omnichannel service.
AWS@
Chubu Electric Power
Migration squads at Chubu Electric Power review workload migration in Amazon S3 rather than in personal files.
Infor@
Chubu Electric Power
Infor is how Chubu Electric Power keeps financial close visible to people who have to act on it.
Freshworks@
Chubu Electric Power
Shared Freshdesk workspaces help Chubu Electric Power keep customer support honest across teams.
ServiceNow@
CLP Holdings
Utilities teams at CLP Holdings treat ServiceNow as the working layer for shared services.
Fortinet@
CLP Holdings
A FortiManager rollout at CLP Holdings took email security out of inboxes and into a named queue.
Confluent@
CLP Holdings
CLP Holdings folded Flink on Confluent into enterprise reporting so analysts and finance partners share one view of governed analytics.
Siemens Digital Industries Software@
CLP Holdings
When simulation outgrew homegrown tracking, CLP Holdings brought in Siemens Digital Industries Software.
Genesys@
CLP Holdings
Genesys is how CLP Holdings keeps support tickets visible to people who have to act on it.
Cadence@
CLP Holdings
Utilities teams at CLP Holdings treat Cadence as the working layer for plant and field operations.
UiPath@
CLP Holdings
CLP Holdings folded Test Suite into back-office automation so operations analysts share one view of repetitive desktop work.
Coupa@
CLP Holdings
Order desk and finance at CLP Holdings review order management in Coupa Total Spend Management rather than in personal files.
Netskope@
CLP Holdings
In Hong Kong, CLP Holdings relies on Netskope for remote access.
Coupa@
CMS Energy
Teams at CMS Energy moved procurement and payables onto Coupa after local tools started to collide.
Freshworks@
CMS Energy
Teams at CMS Energy moved contact center routing onto Freshworks after local tools started to collide.
Proofpoint@
CMS Energy
Teams at CMS Energy moved access control onto Proofpoint after local tools started to collide.
monday.com@
CMS Energy
monday CRM became the place CMS Energy uses to track work in a shared system rather than status decks that go stale.
Confluent@
CMS Energy
Flink on Confluent sits in the daily path at CMS Energy, especially for data scientists and ML engineers.
DocuSign@
CMS Energy
DocuSign eSignature became the place CMS Energy uses to keep procedures next to the work so people do not hunt through inboxes.
Genesys@
CMS Energy
Shared Genesys Cloud CX workspaces help CMS Energy keep customer support honest across teams.
Snowflake@
CMS Energy
When secure data sharing outgrew homegrown tracking, CMS Energy brought in Snowflake.
Akamai@
Consolidated Edison
When edge delivery outgrew homegrown tracking, Consolidated Edison brought in Akamai.
Datadog@
Consolidated Edison
In the United States, Consolidated Edison relies on Datadog for incident response.