Industry
Utilities
All Utilities customer value stories (350)
Qualtrics@
American Electric Power
Qualtrics Discover became the place American Electric Power uses to collect and act on feedback instead of parking it in a slide.
Siemens Digital Industries Software@
American Electric Power
Teamcenter became the place American Electric Power uses to manage revisions and bills of material with a clear approval trail.
Snowflake@
American Electric Power
Snowflake Data Cloud sits in the daily path at American Electric Power, especially for analysts and finance partners.
IBM@
American Water Works
American Water Works uses IBM Instana to host production systems on a shared, governed cloud foundation.
Wiz@
American Water Works
In the United States, American Water Works relies on Wiz for remote access.
Siemens Digital Industries Software@
American Water Works
American Water Works folded NX into plant and field operations so operations engineers share one view of operations visibility.
Oracle@
American Water Works
American Water Works runs source to pay on Oracle so ownership is obvious when work stalls.
AVEVA@
CenterPoint Energy
CenterPoint Energy runs engineering design on AVEVA so ownership is obvious when work stalls.
OpenAI@
CenterPoint Energy
Assistants API became the place CenterPoint Energy uses to use an assistant inside the editor for boilerplate, tests, and reviews.
MongoDB@
CenterPoint Energy
Teams at CenterPoint Energy moved secure data sharing onto MongoDB after local tools started to collide.
Zoom@
CenterPoint Energy
A Zoom Meetings rollout at CenterPoint Energy took documentation out of inboxes and into a named queue.
Hugging Face@
CenterPoint Energy
CenterPoint Energy runs operations automation on Hugging Face so ownership is obvious when work stalls.
PagerDuty@
CenterPoint Energy
When application health outgrew homegrown tracking, CenterPoint Energy brought in PagerDuty.
Confluent@
CenterPoint Energy
CenterPoint Energy runs partner data exchange on Confluent so ownership is obvious when work stalls.
Qualtrics@
CenterPoint Energy
CX and people teams at CenterPoint Energy review experience feedback in CustomerXM rather than in personal files.
F5@
Centrica
A NGINX rollout at Centrica took application delivery out of inboxes and into a named queue.
Snowflake@
Centrica
Centrica uses Cortex AI to query shared, documented data instead of competing desktop extracts.
Teradata@
Centrica
Centrica standardized governed analytics on Teradata instead of keeping parallel copies.
Dropbox@
Centrica
Teams at Centrica moved institutional knowledge onto Dropbox after local tools started to collide.
Zendesk@
Centrica
Shared Zendesk AI workspaces help Centrica keep customer support honest across teams.
Palantir@
Centrica
Centrica runs partner data exchange on Palantir so ownership is obvious when work stalls.
Canva@
Centrica
Centrica asked for a cleaner operating picture of digital journeys. Canva is what they run.
Databricks@
Chubu Electric Power
Shared Delta Lake workspaces help Chubu Electric Power keep real-time operations honest across teams.
Qualtrics@
Chubu Electric Power
CX and people teams at Chubu Electric Power review experience feedback in Strategy and Research rather than in personal files.