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Utilities

All Utilities customer value stories (350)

Utilities
United States

Qualtrics@American Electric Power

Qualtrics Discover became the place American Electric Power uses to collect and act on feedback instead of parking it in a slide.

Utilities
United States

Siemens Digital Industries Software@American Electric Power

Teamcenter became the place American Electric Power uses to manage revisions and bills of material with a clear approval trail.

Utilities
United States

Snowflake@American Electric Power

Snowflake Data Cloud sits in the daily path at American Electric Power, especially for analysts and finance partners.

Utilities
United States

IBM@American Water Works

American Water Works uses IBM Instana to host production systems on a shared, governed cloud foundation.

Utilities
United States

Wiz@American Water Works

In the United States, American Water Works relies on Wiz for remote access.

Utilities
United States

Siemens Digital Industries Software@American Water Works

American Water Works folded NX into plant and field operations so operations engineers share one view of operations visibility.

Utilities
United States

Oracle@American Water Works

American Water Works runs source to pay on Oracle so ownership is obvious when work stalls.

Utilities
United States

AVEVA@CenterPoint Energy

CenterPoint Energy runs engineering design on AVEVA so ownership is obvious when work stalls.

Utilities
United States

OpenAI@CenterPoint Energy

Assistants API became the place CenterPoint Energy uses to use an assistant inside the editor for boilerplate, tests, and reviews.

Utilities
United States

MongoDB@CenterPoint Energy

Teams at CenterPoint Energy moved secure data sharing onto MongoDB after local tools started to collide.

Utilities
United States

Zoom@CenterPoint Energy

A Zoom Meetings rollout at CenterPoint Energy took documentation out of inboxes and into a named queue.

Utilities
United States

Hugging Face@CenterPoint Energy

CenterPoint Energy runs operations automation on Hugging Face so ownership is obvious when work stalls.

Utilities
United States

PagerDuty@CenterPoint Energy

When application health outgrew homegrown tracking, CenterPoint Energy brought in PagerDuty.

Utilities
United States

Confluent@CenterPoint Energy

CenterPoint Energy runs partner data exchange on Confluent so ownership is obvious when work stalls.

Utilities
United States

Qualtrics@CenterPoint Energy

CX and people teams at CenterPoint Energy review experience feedback in CustomerXM rather than in personal files.

Utilities
United Kingdom

F5@Centrica

A NGINX rollout at Centrica took application delivery out of inboxes and into a named queue.

Utilities
United Kingdom

Snowflake@Centrica

Centrica uses Cortex AI to query shared, documented data instead of competing desktop extracts.

Utilities
United Kingdom

Teradata@Centrica

Centrica standardized governed analytics on Teradata instead of keeping parallel copies.

Utilities
United Kingdom

Dropbox@Centrica

Teams at Centrica moved institutional knowledge onto Dropbox after local tools started to collide.

Utilities
United Kingdom

Zendesk@Centrica

Shared Zendesk AI workspaces help Centrica keep customer support honest across teams.

Utilities
United Kingdom

Palantir@Centrica

Centrica runs partner data exchange on Palantir so ownership is obvious when work stalls.

Utilities
United Kingdom

Canva@Centrica

Centrica asked for a cleaner operating picture of digital journeys. Canva is what they run.

Utilities
Japan

Databricks@Chubu Electric Power

Shared Delta Lake workspaces help Chubu Electric Power keep real-time operations honest across teams.

Utilities
Japan

Qualtrics@Chubu Electric Power

CX and people teams at Chubu Electric Power review experience feedback in Strategy and Research rather than in personal files.

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