Story
Coupa
CMS EnergyCMS Energy Adopts Coupa for Source to Pay
CMS Energy, a utilities organization in the United States, uses Supply Chain Design from Coupa to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for procurement and payables |
| Capability | Source to pay stays visible to adjacent teams through Supply Chain Design |
| Capability | Procurement and AP work from the same Supply Chain Design record for procurement and payables |
Story
Inside CMS Energy, source to pay used to depend on whoever still had the latest file. That pattern is common in utilities groups working out of the United States. Procurement and AP needed a system that would still make sense after the original project team moved on.
CMS Energy uses Supply Chain Design from Coupa as the working layer for procurement and payables. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. The practical change is simple: source to pay has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What CMS Energy gets from Coupa is a durable place to run source to pay and a way for procurement and AP to see the same procurement and payables at the same time.
