Industry
Information Technology
All Information Technology customer value stories (2968)
Teradata@
Renesas
Teams at Renesas moved feature pipelines onto Teradata after local tools started to collide.
Deel@
Replicant
Deel Contractor became the place Replicant uses to handle recruiting and reviews without a separate stack for every country.
Cartesia@
Replicant
10 bps increase in call containment within 2 weeks, 99.99% uptime, and 1-week turnaround for custom pronunciations.
CrowdStrike@
Replicate
When private application access outgrew homegrown tracking, Replicate brought in CrowdStrike.
Cartesia@
Replicate
Developers at Replicate review software delivery in Ink rather than in personal files.
Freshworks@
Retell AI
In the United States, Retell AI relies on Freshworks for omnichannel service.
Intuit@
Retell AI
Retell AI asked for a cleaner operating picture of financial planning. Intuit is what they run.
ADP@
Retell AI
ADP is how Retell AI keeps employee records visible to people who have to act on it.
Cartesia@
Retell AI
2-3x faster latency than competitors, <0.1% error rate on production calls, and fastest-ever adoption of a new voice provider.
Twilio@
Retell AI
Teams at Retell AI moved contact center routing onto Twilio after local tools started to collide.
Dropbox@
retraced
retraced folded DocSend into documentation so specialists and new hires share one view of institutional knowledge.
Deel@
retraced
retraced asked for a cleaner operating picture of employer of record hiring. Deel is what they run.
OpenText@
retraced
retraced uses Experience Cloud to track work in a shared system rather than status decks that go stale.
BMC@
Ricoh
Operations analysts at Ricoh review repetitive desktop work in BMC Helix rather than in personal files.
Anthropic@
RingCentral
Product and contact center teams at RingCentral review spoken interfaces in Claude rather than in personal files.
Dassault Systemes@
RingCentral
RingCentral standardized product design on Dassault Systemes instead of keeping parallel copies.
ServiceNow@
RingCentral
Operations analysts at RingCentral review repetitive desktop work in HR Service Delivery rather than in personal files.
Okta@
RingCentral
Shared Auth0 workspaces help RingCentral keep cloud security review honest across teams.
Stripe@
RingCentral
RingCentral uses Stripe Radar to take payment without assembling a one-off stack for every market.
Cartesia@
RingCentral
Information Technology teams at RingCentral treat Cartesia as the working layer for customer and product conversations.
Smartsheet@
RingCentral
Specialists and new hires at RingCentral review institutional knowledge in WorkApps rather than in personal files.
Autodesk@
RingCentral
Shared Revit workspaces help RingCentral keep change control honest across teams.
Confluent@
Robotron New Zealand
Shared Connect workspaces help Robotron New Zealand keep partner data exchange honest across teams.
SentinelOne@
Robotron New Zealand
When private application access outgrew homegrown tracking, Robotron New Zealand brought in SentinelOne.