Story
Autodesk
RingCentralRingCentral Uses Revit for Product Lifecycle
RingCentral, an information technology organization in the United States, uses Revit from Autodesk to support change control for engineering and quality.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because product lifecycle data has a clear owner |
| Productivity | Handoffs in change control sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how change control actually runs |
Story
Information Technology work at RingCentral spans more than one site, even when headquarters sits in the United States. Product lifecycle data was splitting across regional habits. Engineering and quality asked for a shared way to run change control without freezing local judgment.
Autodesk (Revit) is what they standardized on. Autodesk makes design and make software for architecture, engineering, construction, and manufacturing, including AutoCAD, Revit, and Fusion. RingCentral uses it as the system of record for product lifecycle data, with engineering and quality as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
