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Information Technology

All Information Technology customer value stories (2968)

Information Technology
United States

Splunk@IBM

IBM folded Splunk SOAR into production support so SREs and developers share one view of application health.

Information Technology
United States

OpenText@IBM

OpenText is how IBM keeps distributed meetings visible to people who have to act on it.

Information Technology
China

HashiCorp@iFlytek

Boundary sits in the daily path at iFlytek, especially for developers and AppSec.

Information Technology
China

Autodesk@iFlytek

Teams at iFlytek moved operations visibility onto Autodesk after local tools started to collide.

Information Technology
China

Twilio@iFlytek

iFlytek uses Twilio Flex to track conversations across channels without losing the thread.

Information Technology
China

ServiceNow@iFlytek

Information Technology teams at iFlytek treat ServiceNow as the working layer for shared services.

Information Technology
China

BMC@iFlytek

iFlytek standardized IT service requests on BMC instead of keeping parallel copies.

Information Technology
China

OpenText@iFlytek

Teams at iFlytek moved cross-team delivery onto OpenText after local tools started to collide.

Information Technology
United States

Sage@ILVA

Shared Sage HR workspaces help ILVA keep record to report honest across teams.

Information Technology
United States

ServiceNow@ILVA

ILVA folded HR Service Delivery into back-office automation so operations analysts share one view of repetitive desktop work.

Information Technology
United States

UiPath@Imperva

Imperva uses UiPath Autopilot to take incidents and requests through a single workflow instead of email chains.

Information Technology
United States

Microsoft Azure@Imperva

Imperva asked for a cleaner operating picture of cloud landing zones. Microsoft Azure is what they run.

Information Technology
United States

Freshworks@Imperva

Teams at Imperva moved contact center routing onto Freshworks after local tools started to collide.

Information Technology
United States

Stripe@Imperva

Teams at Imperva moved storefront operations onto Stripe after local tools started to collide.

Information Technology
United States

Teradata@Imperva

Information Technology teams at Imperva treat Teradata as the working layer for applied machine learning.

Information Technology
United Kingdom

AWS@Incident

When backup and failover outgrew homegrown tracking, Incident brought in AWS.

Information Technology
United Kingdom

VMware@Incident

VMware NSX became the place Incident uses to keep critical services recoverable across regions instead of a single room of servers.

Information Technology
United Kingdom

Coupa@Incident

Teams at Incident moved procurement and payables onto Coupa after local tools started to collide.

Information Technology
United Kingdom

ServiceNow@Incident

A IT Operations Management rollout at Incident took back-office automation out of inboxes and into a named queue.

Information Technology
United Kingdom

Unity@Incident

Teams at Incident moved product lifecycle data onto Unity after local tools started to collide.

Information Technology
United States

Autodesk@Industrial Scientific

Shared BIM 360 workspaces help Industrial Scientific keep virtual testing honest across teams.

Information Technology
United States

Dropbox@Industrial Scientific

Dropbox is how Industrial Scientific keeps contract routing visible to people who have to act on it.

Information Technology
United States

Google Cloud@Industrial Scientific

Industrial Scientific uses Vertex AI to host production systems on a shared, governed cloud foundation.

Information Technology
United States

SentinelOne@Industrial Scientific

Industrial Scientific asked for a cleaner operating picture of endpoint detection. SentinelOne is what they run.

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