Information Technology

Dropbox@Huawei

Huawei folded Dropbox into documentation so specialists and new hires share one view of institutional knowledge.

ADP@Huawei

Huawei runs pay operations on ADP so ownership is obvious when work stalls.

Coupa@Huawei

Huawei folded Coupa Total Spend Management into order to cash so order desk and finance share one view of order management.

AWS@Huawei

Shared Amazon S3 workspaces help Huawei keep data platform operations honest across teams.

HashiCorp@HubSpot

HubSpot runs environment provisioning on HashiCorp so ownership is obvious when work stalls.

Cloudflare@HubSpot

Cloudflare CDN sits in the daily path at HubSpot, especially for network and app owners.

Workday@HubSpot

A Workday Financial Management rollout at HubSpot took talent processes out of inboxes and into a named queue.

PayPal@HubSpot

PayPal Checkout sits in the daily path at HubSpot, especially for finance and product.

ServiceNow@Hugging Face

When IT service requests outgrew homegrown tracking, Hugging Face brought in ServiceNow.

Twilio@Hugging Face

Teams at Hugging Face moved contact center routing onto Twilio after local tools started to collide.

Freshworks@Hugging Face

Product and growth teams at Hugging Face review customer messaging in Freshdesk rather than in personal files.

Snowflake@Hugging Face

Snowflake Data Cloud sits in the daily path at Hugging Face, especially for data platform and lines of business.

Wiz@Hugging Face

When private application access outgrew homegrown tracking, Hugging Face brought in Wiz.

F5@Hugging Face

In the United States, Hugging Face relies on F5 for network operations.

Teradata@Hugging Face

Hugging Face runs applied machine learning on Teradata so ownership is obvious when work stalls.

Atlassian@Hypercare

In the United States, Hypercare relies on Atlassian for program management.

CyberArk@Hypercare

CyberArk is how Hypercare keeps access control visible to people who have to act on it.

ServiceNow@Hypercare

Hypercare standardized IT service requests on ServiceNow instead of keeping parallel copies.

NVIDIA@Hypercare

Hypercare standardized spoken interfaces on NVIDIA instead of keeping parallel copies.

VMware@Hypercare

Hypercare standardized model serving on VMware instead of keeping parallel copies.

Google Cloud@Hypercare

When backup and failover outgrew homegrown tracking, Hypercare brought in Google Cloud.

Synopsys@Hypercare

Ansys integration sits in the daily path at Hypercare, especially for engineering and quality.

Anthropic@IBM

IBM asked for a cleaner operating picture of spoken interfaces. Anthropic is what they run.