Story
Coupa
IBMIBM Runs Source to Pay with Coupa
IBM, an information technology organization in the United States, uses Treasury from Coupa to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because procurement and payables has a clear owner |
| Risk and compliance | Treasury is the governed place procurement and AP use for source to pay |
| Capability | New joiners can see how source to pay actually runs |
Story
IBM grew procurement and payables faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Procurement and AP were the ones stitching the picture together by hand.
Rolling out Treasury put source to pay on Coupa. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. IBM keeps the product in the path where work already happens, so procurement and AP do not context-switch into a graveyard system used only for audits.
The visible result is steadier source to pay. Procurement and payables is easier to inspect, and adjacent groups can join procurement and AP without a guided tour of someone's desktop.
