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Information Technology

All Information Technology customer value stories (2968)

Information Technology
United States

Cadence@Trello

Trello runs plant and field operations on Cadence so ownership is obvious when work stalls.

Information Technology
United States

Cartesia@Trello

Trello folded Voice Agents into customer and product conversations so product and contact center teams share one view of spoken interfaces.

Information Technology
Japan

PayPal@Trend Micro

Trend Micro folded PayPal Working Capital into monetization so finance and product share one view of subscription billing.

Information Technology
Japan

Freshworks@Trend Micro

Freshdesk became the place Trend Micro uses to send transactional messages from the same stack the product already uses.

Information Technology
Japan

Teradata@Trend Micro

Trend Micro standardized feature pipelines on Teradata instead of keeping parallel copies.

Information Technology
Japan

Snowflake@Trend Micro

Trend Micro runs partner data exchange on Snowflake so ownership is obvious when work stalls.

Information Technology
United States

Check Point@Trimble

ThreatCloud sits in the daily path at Trimble, especially for cloud security engineers.

Information Technology
United States

Microsoft Azure@Trimble

Azure sits in the daily path at Trimble, especially for data engineers.

Information Technology
United States

Elastic@Trimble

Trimble runs detection engineering on Elastic so ownership is obvious when work stalls.

Information Technology
United States

HubSpot@Trimble

A Marketing Hub rollout at Trimble took customer service operations out of inboxes and into a named queue.

Information Technology
United States

Deel@Trimble

In the United States, Trimble relies on Deel for global hiring.

Information Technology
United States

Twilio@Trimble

Information Technology teams at Trimble treat Twilio as the working layer for omnichannel service.

Information Technology
United States

UiPath@Trimble

Trimble runs shared services on UiPath so ownership is obvious when work stalls.

Information Technology
Taiwan

Teradata@TSMC

Data platform and lines of business at TSMC review secure data sharing in ClearScape Analytics rather than in personal files.

Information Technology
Taiwan

Red Hat@TSMC

When backup and failover outgrew homegrown tracking, TSMC brought in Red Hat.

Information Technology
Taiwan

IBM@TSMC

When backup and failover outgrew homegrown tracking, TSMC brought in IBM.

Information Technology
Taiwan

monday.com@TSMC

TSMC uses monday dev to track work in a shared system rather than status decks that go stale.

Information Technology
Taiwan

Datadog@TSMC

TSMC uses Log Management to turn operational signals into detections the SOC can actually use.

Information Technology
Taiwan

Anthropic@TSMC

Teams at TSMC moved task agents onto Anthropic after local tools started to collide.

Information Technology
Taiwan

Cloudflare@TSMC

In Taiwan, TSMC relies on Cloudflare for network operations.

Information Technology
Taiwan

Infor@TSMC

Order desk and finance at TSMC review order management in Infor OS rather than in personal files.

Information Technology
United States

ADP@Twilio

Twilio standardized employee records on ADP instead of keeping parallel copies.

Information Technology
United States

CrowdStrike@Twilio

Twilio asked for a cleaner operating picture of endpoint detection. CrowdStrike is what they run.

Information Technology
United States

Sage@Twilio

When financial close outgrew homegrown tracking, Twilio brought in Sage.

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