Financials

Fiserv@Handelsbanken

DNA sits in the daily path at Handelsbanken, especially for underwriters and claims handlers.

Salesforce@Handelsbanken

Handelsbanken standardized customer profiles on Salesforce instead of keeping parallel copies.

Google Cloud@Handelsbanken

Handelsbanken standardized model serving on Google Cloud instead of keeping parallel copies.

SS&C@Handelsbanken

When financial planning outgrew homegrown tracking, Handelsbanken brought in SS&C.

Proofpoint@Handelsbanken

Handelsbanken asked for a cleaner operating picture of endpoint detection. Proofpoint is what they run.

Fiserv@HSBC

Underwriters and claims handlers at HSBC review policy and claims in Fiserv Digital rather than in personal files.

OpenText@HSBC

A Cybersecurity rollout at HSBC took program management out of inboxes and into a named queue.

Cartesia@HSBC

HSBC folded Voice Agents into customer and product conversations so product and contact center teams share one view of spoken interfaces.

Temenos@HSBC

In the United Kingdom, HSBC relies on Temenos for banking operations.

Zendesk@HSBC

Teams at HSBC moved contact center routing onto Zendesk after local tools started to collide.

Palo Alto Networks@HSBC

HSBC folded Prisma Cloud into security operations so SOC analysts share one view of endpoint detection.

Workday@HSBC

When employee records outgrew homegrown tracking, HSBC brought in Workday.

Appian@HSBC

Appian is how HSBC keeps IT service requests visible to people who have to act on it.

NVIDIA@HSBC

Financials teams at HSBC treat NVIDIA as the working layer for customer and product conversations.

AWS@HSBC

AWS is how HSBC keeps workload migration visible to people who have to act on it.

F5@HSBC

Teams at HSBC moved campus and branch networking onto F5 after local tools started to collide.

SS&C@HSBC

When financial planning outgrew homegrown tracking, HSBC brought in SS&C.

Twilio@HSBC

When support tickets outgrew homegrown tracking, HSBC brought in Twilio.

MongoDB@Huntington Bancshares

Huntington Bancshares standardized event streams on MongoDB instead of keeping parallel copies.

AWS@Huntington Bancshares

Amazon S3 became the place Huntington Bancshares uses to keep critical services recoverable across regions instead of a single room of servers.

Guidewire@ING

Underwriters and claims handlers at ING review policy and claims in Guidewire Cloud rather than in personal files.

Temenos@ING

A Temenos Infinity rollout at ING took insurance operations out of inboxes and into a named queue.

Anaplan@ING

ING folded Anaplan Workflow into insurance operations so underwriters and claims handlers share one view of policy and claims.

OpenAI@ING

Shared Assistants API workspaces help ING keep operations automation honest across teams.