Customer
WhatsApp is a communication services organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
WhatsApp uses Datadog, Cloudflare, ServiceNow, Canva, Fortinet, UiPath, Qualtrics. Industry: Communication Services. Drag nodes, filter types, or expand a node to follow more commonalities.
All WhatsApp customer value stories (7)
Datadog@WhatsApp
WhatsApp folded Datadog APM into incident management so on-call rotations share one view of on-call response.
Cloudflare@WhatsApp
A Cloudflare Workers rollout at WhatsApp took application delivery out of inboxes and into a named queue.
ServiceNow@WhatsApp
WhatsApp runs shared services on ServiceNow so ownership is obvious when work stalls.
Canva@WhatsApp
WhatsApp standardized content production on Canva instead of keeping parallel copies.
Fortinet@WhatsApp
IAM and helpdesk at WhatsApp review access control in FortiSASE rather than in personal files.
UiPath@WhatsApp
Operations analysts at WhatsApp review repetitive desktop work in UiPath Platform rather than in personal files.
Qualtrics@WhatsApp
Qualtrics is how WhatsApp keeps content production visible to people who have to act on it.