Story
Fortinet
WhatsAppWhatsApp Extends FortiSASE Across Identity Operations
WhatsApp, a communication services organization in the United States, uses FortiSASE from Fortinet to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because access control has a clear owner |
| Risk and compliance | FortiSASE is the governed place IAM and helpdesk use for identity operations |
| Capability | New joiners can see how identity operations actually runs |
Story
WhatsApp did not need another dashboard that nobody opened. It needed identity operations to move. In the United States, IAM and helpdesk already knew where access control went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
FortiSASE from Fortinet is now in that path. Fortinet delivers network and security fabric products, including next-generation firewalls and secure access, for distributed enterprises. The company treats it as production tooling for identity operations, which is why IAM and helpdesk live in it rather than exporting from it once a quarter.
WhatsApp can show how access control is handled today. That is the value: a repeatable way to run identity operations on software the rest of the industry already recognizes.
