Customer

Alibaba Group
Alibaba Group is a consumer discretionary organization based in China. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Alibaba Group uses Dassault Systemes, Qualtrics, Adobe, Stripe, DocuSign, Teradata, Coupa, Anthropic, Genesys, Google Cloud, IBM. Industry: Consumer Discretionary. Drag nodes, filter types, or expand a node to follow more commonalities.
All Alibaba Group customer value stories (11)
Dassault Systemes@
Alibaba Group
Design engineers at Alibaba Group review product design in SOLIDWORKS rather than in personal files.
Qualtrics@
Alibaba Group
CX and people teams at Alibaba Group review experience feedback in Strategy and Research rather than in personal files.
Adobe@
Alibaba Group
Shared Adobe Analytics workspaces help Alibaba Group keep creative operations honest across teams.
Stripe@
Alibaba Group
Stripe is how Alibaba Group keeps online checkout visible to people who have to act on it.
DocuSign@
Alibaba Group
CLM sits in the daily path at Alibaba Group, especially for project and operations leads.
Teradata@
Alibaba Group
ClearScape Analytics sits in the daily path at Alibaba Group, especially for data platform and lines of business.
Coupa@
Alibaba Group
In China, Alibaba Group relies on Coupa for record to report.
Anthropic@
Alibaba Group
Claude for Work sits in the daily path at Alibaba Group, especially for developers.
Genesys@
Alibaba Group
Predictive Engagement became the place Alibaba Group uses to send transactional messages from the same stack the product already uses.
Google Cloud@
Alibaba Group
Looker became the place Alibaba Group uses to keep critical services recoverable across regions instead of a single room of servers.
IBM@
Alibaba Group
Consumer Discretionary teams at Alibaba Group treat IBM as the working layer for data platform operations.