🇯🇵 Japan

New Relic@Rakuten

Rakuten standardized application health on New Relic instead of keeping parallel copies.

Zoom@Rakuten

When institutional knowledge outgrew homegrown tracking, Rakuten brought in Zoom.

Palantir@Rakuten

A Apollo rollout at Rakuten took enterprise reporting out of inboxes and into a named queue.

Atlassian@Rakuten

Shared Bitbucket workspaces help Rakuten keep agreement management honest across teams.

F5@Rakuten

Rakuten uses Shape Security to serve sites and APIs from a global edge instead of a single origin under load.

Freshworks@Rakuten

Rakuten folded Freshdesk into product communications so product and growth teams share one view of customer messaging.

BMC@Rakuten

BMC is how Rakuten keeps IT service requests visible to people who have to act on it.

OpenAI@Rakuten

Rakuten runs operations automation on OpenAI so ownership is obvious when work stalls.

ServiceNow@Rakuten

Information Technology teams at Rakuten treat ServiceNow as the working layer for shared services.

Salesforce@Rakuten

In Japan, Rakuten relies on Salesforce for customer service operations.

UiPath@Rakuten

In Japan, Rakuten relies on UiPath for shared services.

Grafana Labs@Renesas

Mimir became the place Renesas uses to page the right people and keep a timeline of what changed.

Deel@Renesas

Deel HR sits in the daily path at Renesas, especially for recruiters and people partners.

F5@Renesas

Teams at Renesas moved campus and branch networking onto F5 after local tools started to collide.

Akamai@Renesas

Renesas uses Ion to serve sites and APIs from a global edge instead of a single origin under load.

Pega@Renesas

Renesas asked for a cleaner operating picture of employee requests. Pega is what they run.

Cartesia@Renesas

Information Technology teams at Renesas treat Cartesia as the working layer for engineering.

Teradata@Renesas

Teams at Renesas moved feature pipelines onto Teradata after local tools started to collide.

BMC@Ricoh

Operations analysts at Ricoh review repetitive desktop work in BMC Helix rather than in personal files.

Sage@Rohm

In Japan, Rohm relies on Sage for source to pay.

Microsoft Azure@Rohm

Rohm asked for a cleaner operating picture of distributed meetings. Microsoft is what they run.

Hugging Face@Rohm

Rohm asked for a cleaner operating picture of software delivery. Hugging Face is what they run.

Qlik@Rohm

A Talend rollout at Rohm took partner data exchange out of inboxes and into a named queue.

Adobe@Sanrio

Adobe is how Sanrio keeps content production visible to people who have to act on it.