Story
Rakuten Extends Shape Security Across Web Performance
Rakuten, an information technology organization in Japan, uses Shape Security from F5 to support web performance for platform and web teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because edge delivery has a clear owner |
| Risk and compliance | Shape Security is the governed place platform and web teams use for web performance |
| Capability | New joiners can see how web performance actually runs |
Story
Rakuten did not need another dashboard that nobody opened. It needed web performance to move. In Japan, platform and web teams already knew where edge delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Shape Security from F5 is now in that path. F5 provides application delivery, security, and traffic management products used in front of enterprise applications. The company treats it as production tooling for web performance, which is why platform and web teams live in it rather than exporting from it once a quarter.
Rakuten can show how edge delivery is handled today. That is the value: a repeatable way to run web performance on software the rest of the industry already recognizes.