Story
Toast Modernizes Security Telemetry with New Relic
Toast, an information technology organization in the United States, uses New Relic APM from New Relic to support detection engineering for detection engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in detection engineering sit in a shared queue instead of a mailbox trail |
| Risk and compliance | New Relic APM is the governed place detection engineers use for detection engineering |
| Capability | New joiners can see how detection engineering actually runs |
Story
Toast is based in the United States and runs information technology operations at a scale where security telemetry cannot live in side channels. Detection engineers were reconciling competing copies of the same work, which slowed detection engineering and hid who owned the next step.
The company runs detection engineering on New Relic, with New Relic APM as the product detection engineers actually open. New Relic provides observability software so engineering teams can monitor applications, infrastructure, and user experience. For Toast, that means detection engineers can open one workflow, see security telemetry, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for security telemetry.