Story
JD Standardizes Product Design on PTC
JD, a consumer discretionary organization in China, uses Creo from PTC to support engineering design for design engineers.
Value results
| Category | Value result |
|---|---|
| Capability | Product design can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for product design |
| Capability | Engineering design stays visible to adjacent teams through Creo |
Story
Consumer Discretionary work at JD spans more than one site, even when headquarters sits in China. Product design was splitting across regional habits. Design engineers asked for a shared way to run engineering design without freezing local judgment.
PTC (Creo) is what they standardized on. PTC provides product lifecycle management, CAD, and industrial IoT software used by manufacturers to design and service products. JD uses it as the system of record for product design, with design engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.