Customer
JD
JD is a consumer discretionary organization based in China. Operating teams there use enterprise software to run customer, data, and internal processes.
All JD customer value stories
F5@JD
Network and app owners at JD review application traffic in F5 Distributed Cloud rather than in personal files.
Elastic@JD
JD folded Elastic Observability into incident response so on-call engineers share one view of log investigation.
Datadog@JD
Shared Security Monitoring workspaces help JD keep production support honest across teams.
Snyk@JD
JD asked for a cleaner operating picture of infrastructure as code. Snyk is what they run.
NVIDIA@JD
Teams at JD moved task agents onto NVIDIA after local tools started to collide.
Dassault Systemes@JD
JD runs virtual testing on Dassault Systemes so ownership is obvious when work stalls.
Shopify@JD
JD uses Shopify Payments to take payment without assembling a one-off stack for every market.
PTC@JD
Shared Creo workspaces help JD keep engineering design honest across teams.
Splunk@JD
JD uses Splunk Enterprise Security to turn operational signals into detections the SOC can actually use.
Zendesk@JD
A Zendesk QA rollout at JD took product communications out of inboxes and into a named queue.
Oracle@JD
Oracle Fusion became the place JD uses to close the books from one set of operational records.