Story
ADP
Intermountain HealthHow Intermountain Health Runs Talent Processes on ADP Lyric HCM
Intermountain Health, a health care organization in the United States, uses ADP Lyric HCM from ADP to support talent processes for recruiters and people partners.
Value results
| Category | Value result |
|---|---|
| Capability | Recruiters and people partners work from the same ADP Lyric HCM record for hiring and development |
| Capability | Hiring and development can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for hiring and development |
Story
Health Care work at Intermountain Health spans more than one site, even when headquarters sits in the United States. Hiring and development was splitting across regional habits. Recruiters and people partners asked for a shared way to run talent processes without freezing local judgment.
ADP (ADP Lyric HCM) is what they standardized on. ADP provides payroll, HR, tax, and workforce management software used by employers to run pay and people operations. Intermountain Health uses it as the system of record for hiring and development, with recruiters and people partners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
