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Story

New Relic@Harness

How Harness Runs Detection Engineering on New Relic IAST

Harness, an information technology organization in the United States, uses New Relic IAST from New Relic to support detection engineering for detection engineers.

Value results

CategoryValue result
ProductivityHandoffs in detection engineering sit in a shared queue instead of a mailbox trail
Risk and complianceNew Relic IAST is the governed place detection engineers use for detection engineering
CapabilityNew joiners can see how detection engineering actually runs

Story

Information Technology work at Harness spans more than one site, even when headquarters sits in the United States. Security telemetry was splitting across regional habits. Detection engineers asked for a shared way to run detection engineering without freezing local judgment.

New Relic (New Relic IAST) is what they standardized on. New Relic provides observability software so engineering teams can monitor applications, infrastructure, and user experience. Harness uses it as the system of record for security telemetry, with detection engineers as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Relationship map

Harness uses New Relic, Autodesk, AWS, Netskope, Zendesk, Appian, Twilio. Shared with Adobe, Alation, Allstate, American Airlines, Anglo American. Industry: Information Technology. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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