Story
Citrix Runs HR Operations with ADP
Citrix, an information technology organization in the United States, uses ADP Talent from ADP to support HR operations for HR and managers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because employee records has a clear owner |
| Productivity | Handoffs in HR operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | ADP Talent is the governed place HR and managers use for HR operations |
Story
Citrix did not need another dashboard that nobody opened. It needed HR operations to move. In the United States, HR and managers already knew where employee records went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
ADP Talent from ADP is now in that path. ADP provides payroll, HR, tax, and workforce management software used by employers to run pay and people operations. The company treats it as production tooling for HR operations, which is why HR and managers live in it rather than exporting from it once a quarter.
Citrix can show how employee records is handled today. That is the value: a repeatable way to run HR operations on software the rest of the industry already recognizes.