Story
Bosch Service Solutions Modernizes Employee Records with ADP
Bosch Service Solutions, an information technology organization in the United States, uses ADP Workforce Now from ADP to support HR operations for HR and managers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because employee records has a clear owner |
| Productivity | Handoffs in HR operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how HR operations actually runs |
Story
Bosch Service Solutions grew employee records faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. HR and managers were the ones stitching the picture together by hand.
Rolling out ADP Workforce Now put HR operations on ADP. ADP provides payroll, HR, tax, and workforce management software used by employers to run pay and people operations. Bosch Service Solutions keeps the product in the path where work already happens, so HR and managers do not context-switch into a graveyard system used only for audits.
The visible result is steadier HR operations. Employee records is easier to inspect, and adjacent groups can join HR and managers without a guided tour of someone's desktop.