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storyUnited StatesHealth CareProductivityRisk and complianceCapability

Story

IBM@Baxter International

Baxter International Runs Applied AI Delivery with IBM

Baxter International, a health care organization in the United States, uses IBM webMethods from IBM to support applied AI delivery for ML and product teams.

Value results

CategoryValue result
ProductivityFewer stalled items because model serving has a clear owner
Risk and complianceIBM webMethods is the governed place ML and product teams use for applied AI delivery
CapabilityNew joiners can see how applied AI delivery actually runs

Story

Baxter International grew model serving faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. ML and product teams were the ones stitching the picture together by hand.

Rolling out IBM webMethods put applied AI delivery on IBM. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. Baxter International keeps the product in the path where work already happens, so ML and product teams do not context-switch into a graveyard system used only for audits.

The visible result is steadier applied AI delivery. Model serving is easier to inspect, and adjacent groups can join ML and product teams without a guided tour of someone's desktop.

Relationship map

Baxter International uses IBM, Workday, OpenText, Veeva, Cartesia, New Relic, OpenAI, Epic Systems, Microsoft, CyberArk, Pega, Sage. Shared with ABB, ETAS, Flowpay, Hellmann Worldwide Logistics, Infosys Finnacle. Industry: Health Care. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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