Industrials

SAS@CSX

Teams at CSX moved event streams onto SAS after local tools started to collide.

Canva@CSX

CSX folded Canva Docs into research and listening so CX and people teams share one view of experience feedback.

NVIDIA@CSX

Teams at CSX moved internal knowledge work onto NVIDIA after local tools started to collide.

Dropbox@CSX

CSX runs documentation on Dropbox so ownership is obvious when work stalls.

MongoDB@CSX

CSX uses Atlas Vector Search to move operational events between systems as they happen.

Dropbox@CSX

When contract routing outgrew homegrown tracking, CSX brought in Dropbox.

Appian@CSX

When IT service requests outgrew homegrown tracking, CSX brought in Appian.

VMware@CSX

vSphere sits in the daily path at CSX, especially for data engineers.

AVEVA@CSX

AVEVA Unified Operations sits in the daily path at CSX, especially for design engineers.

CrowdStrike@CSX

Shared Falcon Complete workspaces help CSX keep cloud security review honest across teams.

DocuSign@CSX

CSX runs hybrid collaboration on DocuSign so ownership is obvious when work stalls.

Deel@CSX

Teams at CSX moved payroll processing onto Deel after local tools started to collide.

Teradata@CSX

A ClearScape Analytics rollout at CSX took enterprise reporting out of inboxes and into a named queue.

Siemens Digital Industries Software@CSX

CSX uses NX to manage revisions and bills of material with a clear approval trail.

Infor@CSX

CSX runs source to pay on Infor so ownership is obvious when work stalls.

Hexagon@Cummins

When product design outgrew homegrown tracking, Cummins brought in Hexagon.

ServiceNow@Cummins

Cummins uses IT Service Management to take incidents and requests through a single workflow instead of email chains.

HashiCorp@Cummins

Cummins uses Boundary to build, test, and ship from one pipeline instead of a pile of scripts.

Grafana Labs@Cummins

Grafana Labs is how Cummins keeps application health visible to people who have to act on it.

Adobe@Cummins

A Document Cloud rollout at Cummins took research and listening out of inboxes and into a named queue.

Elastic@Cummins

A Elastic Observability rollout at Cummins took production support out of inboxes and into a named queue.

Genesys@CWT

Outbound sits in the daily path at CWT, especially for product and growth teams.

SAS@CWT

Shared SAS Risk workspaces help CWT keep enterprise reporting honest across teams.

Teradata@CWT

VantageCloud became the place CWT uses to share live datasets with partners without copying files around.