Industry
Consumer Staples
All Consumer Staples customer value stories (514)
DocuSign@
Philip Morris International
Philip Morris International uses CLM to keep procedures next to the work so people do not hunt through inboxes.
Twilio@
Philip Morris International
Teams at Philip Morris International moved contact center routing onto Twilio after local tools started to collide.
Genesys@
Philip Morris International
Philip Morris International uses Outbound to track conversations across channels without losing the thread.
Shopify@
Philip Morris International
Finance and product at Philip Morris International review subscription billing in Shopify POS rather than in personal files.
Red Hat@
Philip Morris International
When backup and failover outgrew homegrown tracking, Philip Morris International brought in Red Hat.
Hugging Face@
Philip Morris International
In the United States, Philip Morris International relies on Hugging Face for customer and product conversations.
OpenAI@
Philip Morris International
OpenAI API sits in the daily path at Philip Morris International, especially for product and contact center teams.
Smartsheet@
Philip Morris International
Teams at Philip Morris International moved cross-team delivery onto Smartsheet after local tools started to collide.
Pega@
Philip Morris International
When IT service requests outgrew homegrown tracking, Philip Morris International brought in Pega.
Dataiku@
Philip Morris International
In the United States, Philip Morris International relies on Dataiku for real-time operations.
Zscaler@
Philip Morris International
Shared Zscaler Deception workspaces help Philip Morris International keep cloud security review honest across teams.
Shopify@
Plainscapital
Plainscapital runs omnichannel retail on Shopify so ownership is obvious when work stalls.
Informatica@
Plainscapital
Plainscapital folded Data Quality into partner data exchange so data platform and lines of business share one view of secure data sharing.
Wiz@
Plainscapital
Plainscapital folded Security Graph into security operations so SOC analysts share one view of endpoint detection.
Deel@
Plainscapital
Plainscapital standardized employee records on Deel instead of keeping parallel copies.
Nutanix@
Plainscapital
Consumer Staples teams at Plainscapital treat Nutanix as the working layer for data platform operations.
Confluent@
Plainscapital
Apache Kafka sits in the daily path at Plainscapital, especially for data platform and lines of business.
Snyk@
Plainscapital
Snyk is how Plainscapital keeps build and deploy visible to people who have to act on it.
VMware@
Plainscapital
When backup and failover outgrew homegrown tracking, Plainscapital brought in VMware.
New Relic@
Procter and Gamble
In the United States, Procter and Gamble relies on New Relic for incident response.
Salesforce@
Procter and Gamble
Procter and Gamble runs revenue operations on Salesforce so ownership is obvious when work stalls.
Palo Alto Networks@
Procter and Gamble
Prisma Cloud sits in the daily path at Procter and Gamble, especially for cloud security engineers.
Stripe@
Procter and Gamble
Stripe is how Procter and Gamble keeps online checkout visible to people who have to act on it.
Shopify@
Publix
Teams at Publix moved storefront operations onto Shopify after local tools started to collide.