Communication Services

Databricks@Bertelsmann

Databricks is how Bertelsmann keeps secure data sharing visible to people who have to act on it.

AWS@British Broadcasting Corporation (BBC)

Migrated 25 PB in 10 months while reducing overall infrastructure costs and retiring half of the archive's physical infrastructure.

Cartesia@Bumble

Voice Agents became the place Bumble uses to draft, summarize, and question internal material without starting from a blank page.

Datadog@Bumble

Bumble asked for a cleaner operating picture of on-call response. Datadog is what they run.

Box@Bumble

Shared Box Governance workspaces help Bumble keep documentation honest across teams.

Tenable@Bumble

A Tenable OT rollout at Bumble took email security out of inboxes and into a named queue.

Twilio@Bumble

In the United States, Bumble relies on Twilio for omnichannel service.

Hugging Face@ByteDance

Product and contact center teams at ByteDance review spoken interfaces in Spaces rather than in personal files.

Palo Alto Networks@ByteDance

Palo Alto Networks is how ByteDance keeps access control visible to people who have to act on it.

Red Hat@ByteDance

ByteDance folded Ansible Automation into platform operations so infrastructure and application teams share one view of cloud landing zones.

Atlassian@ByteDance

ByteDance folded Jira Service Management into agreement management so legal and business owners share one view of contract routing.

Asana@CD Projekt

CD Projekt asked for a cleaner operating picture of institutional knowledge. Asana is what they run.

VMware@CD Projekt

Aria became the place CD Projekt uses to keep critical services recoverable across regions instead of a single room of servers.

HashiCorp@Charter Communications

Charter Communications uses Nomad to build, test, and ship from one pipeline instead of a pile of scripts.

Teradata@Charter Communications

Charter Communications asked for a cleaner operating picture of feature pipelines. Teradata is what they run.

AWS@Charter Communications

Communication Services teams at Charter Communications treat AWS as the working layer for data platform operations.

Zendesk@Charter Communications

Communication Services teams at Charter Communications treat Zendesk as the working layer for omnichannel service.

Wiz@Charter Communications

Charter Communications standardized inbound threat mail on Wiz instead of keeping parallel copies.

Canva@Comcast

Comcast folded Brand Kit into research and listening so CX and people teams share one view of experience feedback.

AWS@Comcast

A AWS Lambda rollout at Comcast took applied AI delivery out of inboxes and into a named queue.

Palo Alto Networks@Comcast

Comcast uses Cortex XSOAR to see host activity in one console instead of waiting on local logs.

Coupa@Criteo

Communication Services teams at Criteo treat Coupa as the working layer for source to pay.

Oracle@Criteo

NetSuite sits in the daily path at Criteo, especially for order desk and finance.

IBM@Criteo

Communication Services teams at Criteo treat IBM as the working layer for data platform operations.