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Communication Services

All Communication Services customer value stories (479)

Communication Services
South Korea

Google Cloud@Netmarble

Google Cloud sits in the daily path at Netmarble, especially for data engineers.

Communication Services
South Korea

OpenText@Netmarble

Netmarble asked for a cleaner operating picture of contract routing. OpenText is what they run.

Communication Services
South Korea

Zscaler@Netmarble

Zscaler is how Netmarble keeps access control visible to people who have to act on it.

Communication Services
South Korea

Adobe@Netmarble

Adobe Analytics became the place Netmarble uses to collect and act on feedback instead of parking it in a slide.

Communication Services
United States

Databricks@New York Times

New York Times runs enterprise reporting on Databricks so ownership is obvious when work stalls.

Communication Services
United States

ServiceNow@New York Times

New York Times uses Customer Service Management to take incidents and requests through a single workflow instead of email chains.

Communication Services
United States

Check Point@New York Times

New York Times folded Infinity into security operations so SOC analysts share one view of endpoint detection.

Communication Services
United States

Infor@New York Times

New York Times uses Coleman AI to close the books from one set of operational records.

Communication Services
United States

Microsoft Azure@New York Times

In the United States, New York Times relies on Microsoft Azure for reliability engineering.

Communication Services
United States

Asana@News

In the United States, News relies on Asana for program management.

Communication Services
United States

BMC@News

When IT service requests outgrew homegrown tracking, News brought in BMC.

Communication Services
United States

Databricks@News

News runs applied machine learning on Databricks so ownership is obvious when work stalls.

Communication Services
United States

OpenAI@News

A OpenAI API rollout at News took engineering out of inboxes and into a named queue.

Communication Services
United States

Oracle@News

Oracle Database became the place News uses to take orders through fulfillment and billing without rekeying between tools.

Communication Services
South Korea

Atlassian@Nexon

Nexon uses Jira to run reliable video and chat for people who are rarely in the same room.

Communication Services
South Korea

GitLab@Nexon

Communication Services teams at Nexon treat GitLab as the working layer for environment provisioning.

Communication Services
South Korea

Microsoft Azure@Nexon

Nexon folded Microsoft Fabric into platform operations so infrastructure and application teams share one view of cloud landing zones.

Communication Services
South Korea

Cloudflare@Nexon

Nexon standardized edge delivery on Cloudflare instead of keeping parallel copies.

Communication Services
South Korea

DocuSign@Nexon

A DocuSign eSignature rollout at Nexon took documentation out of inboxes and into a named queue.

Communication Services
South Korea

Cartesia@Nexon

In South Korea, Nexon relies on Cartesia for customer and product conversations.

Communication Services
United States

Databricks@Niantic

When governed analytics outgrew homegrown tracking, Niantic brought in Databricks.

Communication Services
United States

Elastic@Niantic

Kibana sits in the daily path at Niantic, especially for SREs and developers.

Communication Services
United States

New Relic@Niantic

Niantic standardized application health on New Relic instead of keeping parallel copies.

Communication Services
United States

IBM@Niantic

In the United States, Niantic relies on IBM for reliability engineering.

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