Customer

Roche
Roche is a health care organization based in Switzerland. Operating teams there use enterprise software to run customer, data, and internal processes.
All Roche customer value stories
Atlassian@
Roche
Roche asked for a cleaner operating picture of contract routing. Atlassian is what they run.
Databricks@
Roche
In Switzerland, Roche relies on Databricks for enterprise reporting.
OpenText@
Roche
OpenText is how Roche keeps contract routing visible to people who have to act on it.
CyberArk@
Roche
When private application access outgrew homegrown tracking, Roche brought in CyberArk.
Veeva@
Roche
A Veeva Vault rollout at Roche took clinical and quality operations out of inboxes and into a named queue.
BMC@
Roche
Shared AMI workspaces help Roche keep IT service management honest across teams.
ADP@
Roche
Health Care teams at Roche treat ADP as the working layer for pay operations.
Smartsheet@
Roche
Smartsheet became the place Roche uses to keep procedures next to the work so people do not hunt through inboxes.
Zendesk@
Roche
Roche folded Zendesk Suite into product communications so product and growth teams share one view of customer messaging.